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Director of Food

2 months ago


Kitty Hawk, United States Sanderling Resort Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
    Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is as an idyllic of a workplace as they come. Between the hotel and private homes on location, the vast ocean and tranquil sound, protective dunes and dancing marsh grasses, and excellent staff with a CARE culture, we think you'll find Sanderling to be an excellent home away from home.    Sanderling Resort boasts 120 guest rooms, and 18,448 sq ft of event space.    Come be a part of something bigger Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.   Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Palm University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids)      

Overview:
The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.

Duties include:

Responsible for motivating and managing a team of front and back of the house food and beverage management.

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Participate in total hotel management as a member of the Hotel Executive Committee

Implement and maintain F&B sales/marketing programs

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations

Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Exercise quality control for both food and beverage

Maintaining standards of service and ensure their implementation

Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards

Maintain communications with Corporate Staff

Coach and counsel employees to reflect brand service standards and procedures

 

Qualifications:
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

6 years or more of progressive hotel Food and Beverage experience

With opening hotels, previous hotel pre-opening experience preferred

Service oriented style with professional presentations skills

At least 3 years’ experience in a senior role in a food and beverage environment

Proven leadership skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Experience implementing new F&B concepts

#KeyExec

Compensation Range:
The compensation for this position is $(phone number removed)/Yr. - $(phone number removed)/Yr. based on qualifications and experience.