Senior Business Analyst

For more than 175 years, National Life Group (“NLG”) has aimed to keep their promises to provide families stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. As a mission-driven business, the cause of what we do is as important as the products we sell. Our cause is a very simple one, directed at the people who live and work on America’s Main Streets: “Do good in our communities and with the individual families we serve.”

We are seeking bright, motivated, and curious individuals to embrace and add to our culture of innovation and collaboration.

Position Summary

As a Senior Business Analyst with NLG, you will be a leader within the business analyst community and be a go-to contact for business partners. You will rely on your experience and ability to breakdown complexity to clearly articulate business needs and translate those needs into business value. You will have the opportunity to serve as the functional lead for project efforts and drive cross-team collaboration to execute some of the most complex initiatives within NLG. You will partner with NLG’s internal and external IT teams and business partners to identify and solve business needs to deliver improved business outcomes. You should be prepared to flex to support all aspects of business analysis and to communicate your findings effectively to both technical and non-technical team members. In this position you will serve as a leader to the BA community by partnering in recruiting efforts and leading professional development and training activities. To thrive in this position, a candidate will have interest in actively learning about the Life and Annuity industry and be viewed as a thought leader who can drive/lead business process change within the organization.

Responsibilities

Lead functional analysis and develop related deliverables for projects broad in scope with moderate to high complexity Lead process mapping sessions with key stakeholders by applying knowledge of business process analysis and modelling, identify current state gaps, and develop process improvement solutions by with future state business process designs; identify which approaches deliver the most value at the least risk Collect, document, and analyze business requirements of current and proposed process solutions to define project scope and offer appropriate business recommendations Oversee the adoption of business process changes; support user acceptance testing planning through requirements traceability analysis and test-scenario identification; assist business partners in defining and establishing performance frameworks and KPIs Establish and build relationships with various stakeholders, acting as the liaison between all areas of the company and NLIT Communicate complex concepts and results in a clear and effective manner, including key deliverables such as requirements documentation and functional specifications, or presentations to summarize information for broader or executive audiences Flex to support all aspects of business analysis as needed (e.g., lean documentation, current state analysis, roadmaps, customer interviews, facilitate workshops, participant in journey mapping, etc.) Facilitate professional development training and learning opportunities for team members, including new hires; work to improve delivery practices of the organization by introducing and establishing best practices Support the recruitment of new talent as needed Understand and manage organizational change, provide leadership to the team of business analysts, and promote the company vision Sets an example and provides leadership to others by modeling a results-oriented and organized approach to work with the ability to prioritize multiple work efforts while maintaining attention to detail; resolve problems in a timely manner

Qualifications

7+ years of experience as a Business Analyst or relevant work experience. Bachelor’s degree in in Business Administration, Business Management, Information Systems, or related field Mastery of problem solving, critical thinking, and analytical skills needed to define and understand business needs and determine appropriate solutions to support organization-wide change Proven proficiency in a variety of quantitative analysis, data analysis, and process modeling techniques; experience with Tableau, Alteryx, and similar analysis tools preferred Provides leadership to drive collaboration and operates with a servant leader’s mindset within team environments End-to-end experience and knowledge of the delivery lifecycle of various implementation methodologies (such as Agile, Scrum, Waterfall), project management, quality assurance and testing methodologies for both large, complex, and small deliveries Strong written and verbal communication skills; able to convey complex information to business users and communicate findings to business leaders Self-motivated and independent with a sense of accountability for work; proven adaptability to shifting priorities and ambiguity, and ability to learn quickly; ability to work well under pressure Licenses / Certifications: Business Analyst designation (CBAP) and LOMA FLMI preferred

Why National Life

At National Life Group, we care about our employees as people. That is why we offer everything you would expect from a major corporation, and more: a choice of healthcare plans, 401(k), life insurance, short- and long-term disability, paid parental leave. The NLG campus is a vibrant, dynamic workplace, complete with an on-site fitness center, a health and wellness center, and an employee garden. Team members are encouraged to give back to the community through paid volunteer time and several fundraising events organized by our foundation.

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment

National Life Group is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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