Branch Manager II
3 weeks ago
** Branch Manager II (Mechanicsville Branch)**
**Job Category****:** Retail **Requisition Number****:** BRANC005094 Showing 1 location **Job Details**
**Description**
**Position Accountabilities**
Responsible for driving branch sales, service, and operational excellence performance results through:
* Strong individual and team sales/referral performance in deposits, loans, investment and other product lines
* Provide excellent customer experience through needs based conversations
* Directing, leading and coaching of superior sales and service behaviors and activities by the entire team
* Developing and executing plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch
* Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the plays and strategies outlined for the branch
* Drive sales outreach strategies including outbound calling
* Reviewing performance results via analytical dashboard and other sources to assess performance and make necessary adjustments in team capabilities, teammate coaching, etc.
* Successfully executing the Performance Leadership routines, coaching teammates, and utilizing branch performance metrics in order to manage and measure branch success
* Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships
* Maintains and develops relationships with existing small business customers to continually deepen those relationships and achieve small business goals
* Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares BSA/AML Policy and Procedures.
* Promote and represent the bank through community involvement during and after business hours
* Ensuring branch is in compliance with bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct
* Ensuring that all required training is successfully completed by the entire team
* Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act.
* Responsible for ensuring that all business transactions and practices in the individuals span of control comply with all regulations and the Code of Conduct
Talent Management and development:
* Managing two or more FTEs
* Interviewing and selection of candidates to fill branch positions
* Coach, train, and develop branch team through formal observations and coaching sessions
* Manage teammate performance development process including performance reviews
* Educate teammates on products, services and online capabilities
* Analyze reports and respond and coach accordingly
* Performance counseling, including making and recommending disciplinary action decisions
* Ensuring all teammates are in compliance with internal controls, operational procedures and risk management policies
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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