Registration Specialist- Therapy

3 days ago

Wausau, United States Bone and Joint Center, S.C. Full time
Are you stuck in your current industry and afraid to make a change? Don't underestimate the value you could offer to healthcare. If you enjoy helping others and enjoy improving the experience for patients, then don't be shy and apply. We have the next big career opportunity for you that provides growth. Join our team, you bring the smile we'll bring the training. This position will primarily based out of our Wausau (Westwood) location and will float to cover in other locations.

ABOUT BONE & JOINT
Bone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.

A DAY IN THE LIFE OF A REGISTRATION SPECIALIST (THERAPY)
Working at our front desk will give you the opportunity to do various tasks. It's a mix of customer service, scheduling, insurance verifications and patient interactions all rolled into one awesome job. Don't fear the unknown, our training is excellent, and we will get you up to speed in no time. Primarily, you'll be engaging with and talking to patients over the phone or in person. You can expect to answer their questions, schedule, and check them in for appointments, verify insurance, and work closely with the therapists to ensure proper scheduling.

QUALIFICATIONS FOR A REGISTRATION SPECIALIST (THERAPY)
  • High school diploma or equivalent
  • Patience, kindness, and the ability to work with people at all levels (internal and external) combined with compassion for our Patients.
  • Ability to work in conjunction with staff in a supportive way to troubleshoot and resolve issues.
  • Possess strong customer service skills/interpersonal interactions; ability to handle difficult and angry people constructively.
  • Excellent verbal and written communication, persuasion, relationship building, resolving conflict and integrity.

WORK SCHEDULE
M-F 8 hour shifts. Clinic hours are 7-6 M-Th and 7-4 on Fridays, the daily schedule would vary depending on clinic needs.

READY TO JOIN OUR TEAM?
If you think you have what it takes to do this job, then the next step is to fill out our online application. Don't worry, the application is pretty simple as it asks for your resume and to answer some questions to help us get to know you better. We should warn you though, if you are selected to move forward in the hiring process, we will require that you provide us with further details to help us further understand your interest.

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