Unit Supervisor

3 weeks ago

Anoka, United States Volunteers of America Full time
Come join our life-changing team building hope, resilience and well-being as Unit Supervisor

Shift Details:Full-time - 40 hours/week

Compensation:$53,000 annual salary

Location: Bar None - ShelterPlus - 22426 St. Francis Blvd NW, St. Francis, MN 55303

About the job:

Responsible for the day-to-day operation of youth resident milieu, including scheduling and supervising milieu staff, and ensuring the unit operates in a manner consistent with VOA values, and program policies and procedures.

Essentials:

  • Recruit, manage, and coach residential counselors in their positions for optimal performance and service delivery.
  • Partner with Program Manager to perform annual performance reviews, additional coaching, and feedback.
  • Partner with Program Manager to develop, lead, and maintain a healthy, supportive, and inclusive working culture.
  • Complete UKG requirements according to HR and Payroll.
  • Provide leadership and support staff development and growth in team meetings and on the unit
  • Ensure milieu offers a therapeutic, safe, and clean environment.
  • Ensure resident treatment/service plans and interventions plans are followed daily.
  • Participate in all formal treatment/service plan reviews.
  • Provides input on all services to the Case Manager.
  • Provides ongoing communication and documentation regarding routine environmental and individual cases to team and staff.
  • Participates in admission and discharge milieu processes for each resident.
  • Ensures milieu staff are fulfilling duties as assigned.
  • When necessary, provides milieu support which may include crisis intervention and utilization of Handle with Care techniques.
  • Educates and supports residential counselors and understanding of program philosophy and expectations.
  • Supervise and coach staff to ensure implementation of program expectations including and not limited to, regular 1:1's, corrective actions, and performance improvement plans, as necessary.
  • Responsible for ensuring all residential counselor files are up to date with necessary documentation, including notes for all performance coaching.
  • Collect and track service data as assigned, and assist program manager with quarterly and annual data reports as assigned.
  • Maintain organizational documentation standards.
  • Complete Residential Counselors progress evaluations.
  • Adhere to HIPAA privacy and security regulations.
Job Highlights:
  • Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan
  • HSA & FSA Programs
  • Employer Paid Life Insurance, Short-Term/Long-Term Disability
  • Quality training, continuing career education and leadership programs
  • Paid Time Off (Vacation, Holiday & Sick Days)
Required Qualifications:
  • BA/BS or equivalent experience including 3 or more years of residential experience and at least 1 year of leadership experience.
  • Previous experience working with children/adolescents in a residential treatment setting preferred.
  • Must be 21 year of age or older.
  • A current and valid Driver's license with minimal violations on record.


About Us:

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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