Lending Administrator

Process documents for titles and mortgage recordings and conduct follow-ups. Release liens on titles and mortgages as requested.
KEY ACCOUNTABILITIES:
Ensure the confidentiality and security of all loans being processed.
Type, process, and disburse loans as directed by loan officers. Ensure documents are properly completed. Ensure information is properly processed on the various computer systems.
Researching and resolving exception reports and performing file maintenance.
Maintain loan files according to procedure. Monitor working loan files to ensure proper documents are obtained.
Assist in monitoring and disbursing reserve accounts.
Respond to customers' inquiries by phone and in person and assist them with their needs.
Assures compliance with all Bank policies and procedures and all applicable state and federal banking regulations.
Has a strong commitment and dedication to internal and external customer service.
POSITION REQUIREMENTS:
Associates Degree, accounting, loan, and bank experience preferred. The position requires a high school level of language, math, and reasoning skills. Attention to detail is necessary.
Must be extremely confidential and possess excellent written and verbal communication skills and a proven record of problem-solving ability.
Must demonstrate above-average diplomacy when dealing with customers.
Coordinate multiple projects and meet deadlines to ensure quality service.
Must be proficient in understanding and operating computer systems necessary to support the Lending Division.
Job Type: Full-time
Expected hours: 32 40 per week
401(k)
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
1 year
Education:
Associate (Preferred)
Experience:
Banking: 1 year (Preferred)
Ability to Relocate:
Quad Cities, IA/Muscatine, IA: Relocate before starting work (Required)

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