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TFR - Branch Manager
1 month ago
The
Branch Manager directs all activities of a single store location and is responsible for P & L. In coordination with the Division Manager, establishes sales and profitability goals, manages proper fleet levels, is responsible for the effective leadership of branch employees, and drives a safety-first culture. Plans and establishes systems to control expenses at the branch location. Ensures high operations excellence standards, through equipment availability and reliability to customers 24/7 that supports customer service.
Essential Functions:
Management of branch operations and personnel
Assist with equipment demonstrations and technical support
Sales and marketing initiatives, market share, and customer retention
Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the safe equipment maintenance program within the branch
Recruit, train, development, and retention of qualified Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes
Collaborate with Regional Sales Manager, and Division Sales Manager as available, to facilitate sales training as needed, promote a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory, and design and implement sales strategies to achieve revenue goals
Competitive pricing with existing market conditions, product quantities available, and product quality to provide customers with an affordable, yet competitively priced product
Plans, directs, and coordinates all rental equipment operations within the branch supervised
Fosters a customer-focused approach to sales and service
Reviews product offering and optimizes profitable market share growth and financial performance
Ensures accurate financial reporting and budget preparation
Driven and results oriented; business development and KPIs to meet corporate targets
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Strong technical aptitude and understanding of construction equipment and rental industry
Knowledge of principles and methods for showing, promoting, and selling products or This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Exceptional attention to detail
Coaching/mentoring experience with branch personnel
Excellent oral and written communication skills
First-class presentation skills before both small and large groups
Exceptional organizational, time management, and multi-tasking skills
Ability to work with all levels of personnel within the organization and customer operations
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Ability to understand the implications of new information for both current and future problem-solving and decision-making
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
Ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
Bachelor's degree in Business Management, Administration, or Construction Management preferred
Five or more years of experience in business management and/or operational management with increasingly progressive job scope and responsibilities
Three to five years of retail or store management experience
Proficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applications
Valid driver's license
Supervisory Responsibilities:
This position directs and manages the Rental Services Inside Sales staff, Yard staff and if applicable other Rental Services Management (e.g. Parts, Service, & Transportation management team). Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
Up to 30% travel
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 50 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
Be able to safely maneuver and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Safety training required; PPE required outside of office/parking lot area
Work Environment:
This job is generally performed in a professional office environment
Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment
On occasion time spent in confined spaces and high
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
#ZR#DC
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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