Director, Quality and Assurance

2 weeks ago

Indianapolis, United States Doxim Full time

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Position Summary: As the Director of Quality Control and Assurance for Doxim, you will oversee all aspects of quality assurance and quality control processes across the organization including multiple print and insertion facilities and multiple data processing platforms. The primary objective will be to ensure that all output (printed and electronic) meet the highest standards of quality, accuracy, and compliance with established guidelines and regulations. You will develop and implement quality control strategies, policies, and procedures to uphold excellence in product output while optimizing operational efficiency.

Essential Position

Responsibilities:

Provide strategic direction and leadership in the development and implementation of quality control initiatives across all Doxim locations. Spearhead improvement initiatives, ensuring compliance with established quality and service levels throughout all phases of the processing and production process. Develop and maintain key performance indicators (KPIs) and metrics to measure the effectiveness of quality control processes, providing regular reports and analysis to senior management. (Metric focused/driven analysis and decision making) Foster a culture of first-time product quality, productivity improvement, and customer satisfaction. Drive a culture of continuous improvement within the quality control function, fostering innovation and implementing measures to enhance product quality and customer satisfaction. Collaborate with suppliers and vendors to ensure the quality of materials and services supplied meets established standards and specifications. Lead investigations and resolve quality-related issues and customer complaints in a timely and effective manner, implementing corrective and preventive actions as necessary across the business unit. Collaborate closely with other departments, including professional services, data processing, operations, and customer service, to ensure alignment of quality control efforts with overall business objectives. Qualifications:

Holds a bachelor’s degree in Quality, Industrial, or Mechanical Engineering. Experience in Quality Assurance/Quality Control. Excellent communication, leadership, and project management skills. Experience in and solid understanding of Six Sigma and Lean principles. Strong analytical thinker with problem-solving & communication skills. Excellent written/oral communication and interpersonal skills and is customer-focused and enthusiastic. Strong customer orientation, a sense of urgency, and a growth mindset. Is a team player who has proven mentoring and coaching abilities, and has demonstrated the ability to motivate, inspire others, and drive change within the organization to meet team goals/objectives Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position. EOE/M/F/Disabled/Vets Doxim is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veterans’ status. #INDOX Do you require Sponsorship to work in the US? * What is your salary expectations? * * Human Check * I consent to be contacted over SMS/Text for this job.

#J-18808-Ljbffr

  • Director, Quality and Assurance

    5 days ago

    Indianapolis, United States Doxim Full time

    Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively,...

  • Director, Quality and Assurance

    2 weeks ago

    Indianapolis, United States Doxim Full time

    Job DescriptionJob DescriptionDoxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate...

  • Consultant-Quality Assurance

    1 month ago

    Indianapolis, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Consultant-Quality Assurance

    1 month ago

    Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Consultant-Quality Assurance

    5 days ago

    Indianapolis, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Director - quality and therapy

    3 weeks ago

    Indianapolis, United States Eli Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Sr Director

    1 month ago

    Indianapolis, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Quality Assurance Manager

    2 weeks ago

    Indianapolis, United States Hansen Agri-PLACEMENT Full time

    PLEASE NOTE: We will not be able to reply to you if your resume does not meet the position requirements. There is NO closing date. This position will remain open until a suitable candidate is found.QUALIFICATIONS:- Education Four-year bachelors degree in food science, microbiology, etc.- Minimum 2-3 years of food manufacturing experience- Certified SQF is...

  • Quality Assurance Complaints Representative

    3 days ago

    Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Quality Assurance Complaints Representative

    2 hours ago

    Indianapolis, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Quality Assurance Specialist

    3 days ago

    Indianapolis, United States RayzeBio Full time

    Job Title: Quality Assurance SpecialistLocation: IndianapolisNH#: 38BackgroundRayzeBio is a dynamic biotechnology company headquartered in San Diego, CA. Launched in late 2020 and recently acquired by Bristol Myers Squibb (BMS) as a wholly owned subsidiary, the company is focused on improving survival of people with cancer by harnessing the power of targeted...

  • Quality Assurance Specialist

    3 days ago

    Indianapolis, United States RayzeBio Full time

    Job Title: Quality Assurance SpecialistLocation: IndianapolisNH#: 38BackgroundRayzeBio is a dynamic biotechnology company headquartered in San Diego, CA. Launched in late 2020 and recently acquired by Bristol Myers Squibb (BMS) as a wholly owned subsidiary, the company is focused on improving survival of people with cancer by harnessing the power of targeted...

  • Quality Assurance Supervisor

    2 weeks ago

    Indianapolis, United States Morales Group Staffing Full time

    Position Summary: This position is responsible for routine segments of the quality assurance functions either directly or through QA Technicians. Responsible for the training of techniques and procedures for inspecting and testing customers products and for the conducting of research on products defects in order to recommend modifications in products and/or...

  • Director of Quality

    4 weeks ago

    Indianapolis, United States OrthoIndy Northwest Full time

    Facility : OrthoIndy Northwest, Indianapolis, IN Department: Quality Assurance Shift Details : Full-time, salaried and includes comprehensive benefits package! At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. Be part of something great! At...

  • Quality Assurance Specialist

    2 weeks ago

    Indianapolis, United States RayzeBio Full time

    BackgroundRayzeBio is a dynamic biotechnology company headquartered in San Diego, CA with development and GMP operations in Indianapolis, IN. Having raised over $250M since company launch in late 2020, the company is focused on improving survival of people with cancer by harnessing the power of targeted radioisotopes. RayzeBio is developing innovative drugs...

  • Quality Assurance Specialist

    2 weeks ago

    Indianapolis, United States RayzeBio Full time

    BackgroundRayzeBio is a dynamic biotechnology company headquartered in San Diego, CA with development and GMP operations in Indianapolis, IN. Having raised over $250M since company launch in late 2020, the company is focused on improving survival of people with cancer by harnessing the power of targeted radioisotopes. RayzeBio is developing innovative drugs...

  • Quality Assurance

    4 weeks ago

    Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Director of Quality

    2 days ago

    Indianapolis, United States OrthoIndy Hospital Northwest Full time

    Facility:OrthoIndy Northwest, Indianapolis, IN Department:Quality Assurance Shift Details:Full-time, salaried and includes comprehensive benefits package! At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. Be part of something great! At...

  • Sr Director

    1 month ago

    Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Quality Assurance Specialist

    9 hours ago

    Indianapolis, Indiana, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...