Eligibility Worker I

3 days ago


Chatsworth, United States Health Advocates Full time

Looking for a Career Opportunity where you can really make a difference?


Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA .

WE OFFER PAID TRAINING

Job Summary

This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed.


Qualifications

  • High School diploma or GED equivalent required
  • 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
  • A desire to help others
  • Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus
  • Basic office skills and computer literacy required
  • Excellent communication skills, both verbal and written
  • Excellent organizational skills
  • Ability to adapt and manage change in a fast-paced environment
  • Must be able to type 30 wpm


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