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Arbor Branch Manager

3 months ago

Englewood, United States JK Consultants Full time

Job Description

Job Description

A prominent company in the arbor industry is seeking a talented Branch Manager to lead their team in providing high-quality arbor services. The ideal candidate will have a strong background in business and sales management, experience in managing a sales team, and the ability to drive operational improvements. This role will oversee branch operations, hire and mentor staff, and handle existing accounts, including a county contract. If you have the skills and experience for this exciting opportunity, contact us today to learn more and apply.

Operations:

Oversee day-to-day branch operations and drive sales efforts.

Create and implement strategic and tactical plans for regional growth and profitability.

Lead and ensure best practices for commercial and residential arbor services.

Conduct continuous training on arbor best practices, safety, and equipment use.

Implement continuous improvements to processes and efficiencies to maximize profitability while ensuring quality customer satisfaction and retention.

Conduct regular site visits to optimize jobs, meet with customers, and provide quick resolution to challenges.

Produce accurate, timely, and meaningful reports with suggested corrective actions for variances.

Effectively use technology, labor, equipment, and resources.

Business Development: Optimize profitability and revenue through new business development, customer satisfaction, and retention.

Assist sales teams with accurate estimates, successful client presentations, and profitable contracts.

Ensure highest customer retention and satisfaction through relationship building, communication, quality control, site visits, and prompt resolutions.

Leadership: Manage, train, and mentor a small team, including sales and operational staff, to form a high-performing, high-morale, collaborative, accountable, and results-oriented team.

Drive accountability and KPIs within the sales team.

Work closely with the former owner, who will now focus on sales.

Financial: Manage all financial aspects including budgets, cost controls, scope of work, change orders, schedules, materials, labor, and equipment.

Implement corrective actions to increase revenue growth and profitability.

Growth Goals: Increase plant health care services.

Expand residential and commercial client base.

Experience

At least five (5) years' experience successfully managing all aspects arbor/tree care for a branch with proven track record of growing operations, sales, accounting, customer satisfaction, customer and employee retention.

Strong operational management skills with the ability to implement and improve processes.

Arbor certification or related 4-year degree preferred but not required.

Ability to conduct continuous training and lead by example with best practices for arbor, safety, accountability, performance, results and teamwork to deliver quality jobs and high customer satisfaction.

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