Sales Associate

3 weeks ago


New York, United States Harrypottershop Full time

**Sales Associate (Harry Potter Flagship)**

Location New York, New York, United States Warner Bros. Entertainment Group Job Type Part Time Job Id 187374BR * Consistently demonstrates a positive and seamless guest experience.

* Assist customers with merchandise purchases by locating items customers may wish to purchase, suggesting items of interest, and retrieving merchandise from inventory when needed.

* Responsible for cascading customer feedback to correct channels of communication.

* Register and cash handling duties include ensuring that all transactions are complete and accurate.

* Follows, teaches, and exhibits all safety and compliance protocols

* Performs all other duties as instructed

* Minimum 6 months experience working at a retail store

* Minimum 6 months experience with cash handling and customer service

* Knowledge of Harry Potter series and background

* Demonstrated customer service skills

* Excellent communication skills (i.e. verbal, non-verbal, visual) with the ability to communicate effectively in public to both small and large groups.

* Ability to work effectively in a team environment

* Strong attention to detail with focus on basic numerical skills

* Highly motivated self-starter with good initiative

* Proficiency with Word, Excel, PowerPoint


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