Business Analyst

4 weeks ago


Trenton, United States Sunrise System Inc Full time

Job Title: Business AnalystJob ID: 24-01409Location: Trenton, NJDuration: 6 months with possible extension

Short Description:

Need a Business Analyst with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to the client applications.

Complete Description:

Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended.EXCELLENT written and verbal communication.Skills required:

Experience with Help Desk, customer service, and directly assisting users.Experience with developing systems via a structured SDLC methodology including Agile methodology.Experience with developing various documentation including BRD, FRD, Use Cases, User Stories, etc.Experience in developing UI/UX mockups and workflows (Adobe XD preferred).Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.Experience in collaborating with multiple teams to develop and implement programs.Experience in writing test plans and test scripts and conducting various testing.Experience in creating user training manuals and conducting user training and demos.

Ability to analyze complex business processes and workflows and propose areas for improvement.4-year college degree or equivalent study required.Relevant work experience: 6 to 8 years.

Skill Matrix:

Skill

Required / Desired

Amount

of Experience

Experience as a business analyst Required 5 Years Experience with customer service/end user support/help desk support Required 5 Years Knowledge of various documentation including BRD, FRD, use cases, user stories, test scripts, etc Required 5 Years Experience with developing systems via a structured SDLC methodology including Agile methodology Required 5 Years Experience in collaborating with multiple teams to develop and implement programs Required 5 Years Experience with software testing Required 5 Years Ability to analyze complex business processes, workflows, and assist the user with the issue and resolution Required 3 Years Experience in developing UI/UX mockups and workflows (Adobe XD preferred). Required 3 Years Ability to analyze complex business processes and workflows and propose areas for improvement Required 5 Years Experience in creating user training manuals and conducting user training and demos Required 5 Years 4-year college degree or equivalent study required Required 4 Years #J-18808-Ljbffr


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