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System Administrator

4 weeks ago

Alpharetta, United States Atlantic Group Full time

-No visa sponsorship available.

-No third party resumes will be accepted.

-Must haves: Azure, Jira, O365, Sharepoint, LAN Networking basics (troubleshooting configuration, etc)

-There are 5 service desk specialists on this team that eventually this resource would be leading/managing.

-This role is an extension of the Service Desk. They will provide level 2/3 user support in addition to supporting company infrastructure.

DUTIES & RESPONSIBILITIES:

Maintains day to day O365, Sharepoint, Jira and other IT internal support resources of Corporate Systems with team members

Maintains and provides support for PPLs Enterprise level infrastructure and core systems.

Serves as an escalation point for lower-level System Administrators and will provide level 2-3 user support and helpdesk requests.

Provides support and customer service to associates using company supported computer applications and platforms to ensure maximum uptime and access to software applications.

Troubleshoots problems and advises on the appropriate action.

Ensures that all internal IT delivery projects adhere to the lifecycle process.

REQUIRED SKILLS:

LAN Networking hardware management, configuration, protocols, and basic troubleshooting

Daily systems/security logs reviews and analyses

Understanding of network, endpoint, and application security

Daily exposure to TCP/IP including DNS, ADFS, FTP, HTTP, SMTP, Telnet

Working with Windows Active Directory, Azure, ADFS, SAML

Supporting and troubleshooting cloud Hybrid environments: Azure

Answer inquiries relating to IT department policies and procedures.

Assist with Installation and test the operational quality of system equipment to include software, hardware devices and network connectivity.

Participates in team meetings to discuss and evaluate current projects.

Other functions as assigned.

QUALIFICATIONS:

Education & Experience: Bachelors in computer science, MIS, or related field.

  • 3+ years in IT management and/or system administration

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