Engagement Specialist

3 weeks ago


Avondale, United States Community Bridges Full time

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Engagement Specialist

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CBI) is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The primary focus is helping members engage in preventative PCP appointments and coordinating on going medical services with the PCP or other specialists as needed.

CBI is growing an expanding our services

  • We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the LPN field. We never laid off staff at this time and are actively hiring still
  • We are known for the health and safety of our clients, our patients, and our valued employees. We lead the pact in keeping our people healthy.
  • For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley *

CBI Values your Career and have lots of growth opportunities

Our engagement specialist will experience tremendous professional growth through ongoing training and cutting-edge treatment practices. Our work family are supported by strong and competent leadership available 24/7. The leadership at CBI is committed to ongoing professional development for their nursing staff. Come join our family-oriented team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees

  • We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
  • We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits
  • Come join our family-oriented team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our licensed practical nurses to dramatically improve the quality of life for the patients in their care.

Job Summary

The Engagement Specialist provides focused support to individuals who may be hesitant to enroll in crisis services and are on CBI premises. The Engagement Specialist provides a focused customer service approach by sharing their experience, strength, and hope to individuals, families who may be dropping individual off, and significant others presenting for care so as to minimize the emotional impact of Crisis, Inpatient and/or Residential admissions, to minimize the likelihood of continued Alcohol or Other Drug (AOD) use. The Engagement Specialist provides support to unit staff and is able to complete intake documents when needed. The Engagement Specialist works in conjunction as part of a multi-disciplinary team made up of an Operation Supervisor, Nurse Supervisor, Registered Nurse (RN), Patient CareTechnician (PCT), Behavioral Health Clinician (BHC), Peer Support Specialists (PSS) and Behavioral Health Medical Provider (BHMP).


Skills/Requirements:

  • Hi ghschool diploma or GED required. Associate Degree or higher preferred.
  • Health Care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred but not required.

CBI Offers an excellent benefits package

  • Generous PTO accrual (5 weeks),
  • Hospital indemnity/ Critical Illness,
  • Pet Insurance,
  • Dependent Care Savings, Health Care Savings,
  • 401K with employer match - 100% vested upon enrollment,
  • Wellness programs,
  • Tuition Reimbursement and Scholarship Programs, incentives, and more
  • Very Completive pay rates as well as pay differentials

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible

CBI Offers an excellent benefits package

  • Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more
  • For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible

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