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Parts Front Counter Specialist Retail

2 months ago

Miami, United States Lamborghini South Dade & Audi Miami South Full time
Position Overview:

Step into a world of luxury and performance as a Front Parts Specialist at Audi Miami South. In this key role, you will manage both retail and wholesale parts sales, providing an unparalleled experience for our discerning clientele. Your expertise and exceptional customer service skills will ensure that each interaction reflects the high standards of our premier, luxury automotive dealership.

Key Responsibilities:

  • Serve as the primary point of contact for retail and wholesale customers, delivering personalized service that exceeds expectations and upholds the prestigious reputation of The Collection.
  • Utilize your deep knowledge of luxury automotive parts to guide clients through their purchasing decisions, whether for personal use or commercial accounts. Ensure every transaction is seamless, accurate, and aligned with our premium standards.
  • Collaborate closely with the parts department to maintain optimal stock levels, ensuring that both retail and wholesale demands are met with efficiency and precision.
  • Cultivate and maintain strong relationships with wholesale clients, providing tailored solutions and exceptional follow-up to foster long-term partnerships.
  • Efficiently manage the processing, documentation, and fulfillment of parts orders, ensuring that all details are handled with the utmost care and accuracy.
  • Stay informed about the latest parts and accessories for luxury vehicles, enhancing your ability to provide expert advice and recommendations to our clients.
  • Work in tandem with the sales and service teams to ensure a cohesive and integrated approach to customer service and parts sales.
Qualifications:
  • Proven experience in retail and/or wholesale automotive parts sales, preferably within a luxury or high-performance dealership environment.
  • A commitment to delivering exceptional customer service, with the ability to anticipate client needs and offer solutions that reflect The Collection's dedication to excellence.
  • In-depth understanding of luxury automotive brands and their parts, with a passion for staying updated on the latest industry trends.
  • Excellent verbal and written communication skills, with the ability to engage and build rapport with a diverse clientele.
  • Strong organizational abilities, with a keen attention to detail and the capacity to manage multiple priorities in a fast-paced environment.
  • Comfortable using advanced sales and inventory management software, along with a readiness to adopt new technologies that enhance client service.
Physical Requirements:
  • Must be able to stand, walk, and move throughout the parts and sales areas for extended periods, interacting with clients and managing inventory.
  • Able to lift and carry parts and accessories weighing up to 50 lbs., with ease and care.
  • Comfortable with frequent bending, stooping, and reaching, ensuring that every item is handled with the attention to detail that our luxury environment demands.
Working Conditions:
  • Operate within a sophisticated, upscale dealership setting, providing service in a space that mirrors the luxury and exclusivity of the vehicles we represent.
  • Engage with a bustling showroom and parts counter, balancing the needs of both retail customers and wholesale clients in a dynamic and fast-paced environment.
  • Be prepared to accommodate the schedules of our elite clientele, which may include extended hours, evenings, and Saturdays to meet their needs.
At Lamborghini South Dade and Audi Miami South by THE COLLECTION, we elevate the luxury automotive experience with unparalleled professional service that distinguishes use from the ordinary. Our team members are the cornerstone of our success, driving our commitment to delivering the best for our discerning clientele. Lamborghini South Dade and Audi Miami South by THE COLLECTION is far from your typical dealership; we are an elite, dynamic team dedicated to excellence, and we are eager to expend our ranks with passionate, driven individuals. If you're excited about joining a fast-paced, high-reward industry, you've found your place. At Lamborghini South Dade and Audi Miami South by THE COLLECTION, the possibilities for growth are as limitless as our ambition

Benefits Overview:

We value our team members and strive to offer a comprehensive benefits package to support your well-being and work-life balance. Our benefits include:
  • Medical, Dental, and Vision Insurance
  • Supplemental Benefits: Access to additional benefits such as accident insurance, critical illness insurance, and more.
  • 401(k) Plan: Generous employer match and a range of investment options to help you plan for retirement.
  • Paid Time Off (PTO): Flexible PTO to use for personal time, or illness.
  • Vacation: Paid vacation days to recharge and enjoy time away from work.
  • Holidays: Paid holidays to celebrate with family and friends.
  • Birthday Off: A paid day off to celebrate your special day.
  • Closed Sundays: Enjoy a day off every Sunday for work-life balance.
  • And Much, Much More: Additional perks and benefits to enhance your overall employee experience.

If you have any questions about our benefits or need more information, please reach out to our HR department.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. We encourage applications from all qualified individuals, including those from historically underrepresented groups.

We are dedicated to providing a workplace that is free from harassment, discrimination, and retaliation. We value and promote a work environment that supports and rewards diverse perspectives, experiences, and ideas.