Warehouse Manager
2 weeks ago
Position Purpose
Manages the receiving, storing, packing, and shipping of merchandise or materials. Maintains stock records and schedules. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is required. Oversees quality service by following organization standards. Maintains safe and clean work environment by ensuring shelves, pallet area, and workstations are neat; clean shipping supply area; complying with procedures, rules, and regulations. Makes sure that Warehouse minimum Standards are fully met.
Responsible for main tasks:
Equipment: Oversees the following
Conduct Daily Forklift inspection.
Conduct Forklift driver evaluations.
Conduct Forklift training.
Training
Conduct Haz Material Training to warehouse staff.
Cargo Handling
Contract temporary contracts if needed.
Make sure that all unknown cargo is identified within 24 hours of arrival.
Make sure the warehouse is organized and presentable.
Make sure that all inspections required are conducted in a timely manner and in accordance with the request received.
Make sure that photos are taken when required and that the same will reflect the needed information.
Make sure all warehouse services are performed within the time frame requested by our internal or external customer.
Documentation Handling
Make sure that all documentation is scanned in our system within the time frame stipulated in our WMR.
Make sure that all documentation is properly marked in case of exceptions (SED is Required, DG Goods, Damage Cargo, No Documents).
Make sure that the warehouse receipt is entered into the system at the time the driver checks in.
Be able to produce needed reports when required via our operational system or via other software.
Be able to prepare Warehousing Standard Operations Procedures for internal or external customers and/or specific, Key Trade Lanes.
Profit/Cost Center
Be able to understand warehouse costs (segregation/personnel, supplies, photos).
Optimize costs per segregation.
Control warehouse supplies and inventory.
Coordinate time of operation (opening and closing hours).
Make sure that all segregation and warehouse services are properly invoiced.
Loadings
Coordinate trucking with operational team (FCL, Groupages).
Coordinate FCL Segregation with warehouse staff.
Compliance
Make sure that ID Check/SSI Cargo Acceptance Sheet is performed for all drivers and that the same is kept in file by date in accordance with TSA Regulation.
Make sure drivers are properly signed up.
Make sure all Temp works have gone through appropriate training in accordance with TSA regulation and HAZ Training.
Make sure that all Temp workers must have a visitors' badge in accordance with TSA regulation.
Make sure all emails are replied to as per company policy.
Be able to lodge claims in accordance to company policy for damage and loss cargo.
Hold monthly meetings with Staff and Management and make sure these meetings are properly reported in our QM system.
Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Required skills and qualification/ education/ studies:
High school diploma or GED required
Knowledge of related computer applications
Familiar with basic freight forwarding procedures
At least five years of previous warehouse related experience preferred
Experience supervising a warehouse
Ability to lift up to 50 pounds
Basic Math skills
Must be able to understand, follow orders, communicate, read and write English
Perform duties that may be assigned by the Branch Manager
Able to communicate efficiently written and verbally in English
Able to communicate efficiently with employees at all levels
Must have experience and knowledge of Outlook, Fed Ex, UPS software
Forklift experience
Forklift experience and certification (on site certification available)
Must be TSA and HAZ certified
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