Counter Sales Professional

1 month ago

North Fort Myers, United States Tropic Supply Full time

Job DetailsLevelEntryJob LocationT11 Cape Coral - Cape Coral, FLPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategorySalesDescriptionDo you love building relationships with your trade customers and providing excellent customer service?Tropic Supply is the place for you We are the largest independent, family-owned HVAC and refrigeration wholesale distributor in Florida, and here, people matter. We are looking to add a team member to our Counter Sales group. Our Counter Sales Team is that friendly face, knowledgeable about products, answering our customers' questions, and ready to pull their orders to get them on their way to help their customers. We're excited to help each one of our customers with energetic and talented people like youJob Duties are as follows but not limited to:Developing and maintaining customer relationships and providing exceptional customer service to all internal and external customersAssisting customers by taking orders, pulling items, and billing them accordinglyHandling customer warranty claims and credit returnsAssisting customers in loading products/materials into their vehicles when necessaryAccurately entering sales orders into our Sales Order Entry SystemStocking merchandise, facing shelves, organizing products Assisting in inventory countsQualificationsRequirements:Must be bilingual (English and Spanish)Must have computer skills proficiency and have the ability to learn our parts management softwareMust possess good communication skills and the ability to interact professionally with a wide variety of customers over the telephone and in personMust lift and handle items weighing up to 75 pounds regularly.Must be able to attend to details accurately and handle multiple tasks simultaneously.Must be able to work with minimum supervision under stressful conditions.Our Benefits100% Company Paid Employee Medical and Life InsuranceVoluntary Dental and Visions PlansVoluntary Short-Term and Long-Term Disability401(k) Plan with Company MatchPlus, Other Benefits and Discount ProgramsCore ValuesAll Tropic Supply team members are expected and required to demonstrate behavior and actions consistent with the Company's core values at all times, including but not limited to the following:Trust: Be consistently providing resourceful and reliable solutionsRelationships: We manage relationships, not transactionsOwn It: Each of us is accountable the whole way through - We don't pass the buck - Positive Attitude: We believe happy people ensure a positive experienceIntegrity: We believe in doing the right thing, especially when no one is watchingConsiderate: We treat people with respect and humility

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