Metropcs Hiring CS Assoc Expert

Job Description:
As an Associate Expert, youll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life.

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Job Responsibilities:

Provide outstanding service so customers stay longer we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans

Have serious fun we dont take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it

We sell thoughtful products and services we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience

Create happy customers We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve

Learn a lot we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements

Support team initiatives and create an inclusive environment

Job Requirements:

You are available to work any shift, including nights and especially weekends

Sales oriented with an obsession to connecting customers to the things they love

Eager to introduce customers to new products and services that match their specific needs

High School Diploma or GED

At least 18 years of age

Legally authorized to work in the United States

Ability to work as part of a team to achieve individual and team results

You know how to balance multiple tasks at the same time

Tech savvy and have a passion for mobile devices and/or technology

Interested in building a relationship with the customer it feels good to know they arent just another customer

Passion for care and the ability to listen, problem solve and deliver great solutions

Youre a pro on the computer

Job Details:
Company:

MetroPCS

Vacancy Type: Full Time

Job Location:

Kingsburg, CA, US

Application Deadline:

N/A

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