Member Solutions Representative, Rochester 2nd Street, Rochester MN
3 weeks ago
Altra Federal Credit Union is seeking a Full Time Teller / Member Solutions Representative for our Rochester 2nd Street office Persons excelling in this position provide professional, friendly service, information, assistance to others, and set the standard of service our members have come to expect in visiting any office location. Member Relations Specialists are friendly and outgoing, engaging, trustworthy, non-judgmental, focused, and confident. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Member Solutions Representative welcome the members into our offices, asking questions to determine the nature of the member's visit to the office, assisting with all types of member service transactions, and more The Member Solutions Representative are the "faces" of Altra and fully represent Altra’s brand to help our members live their best lives Responsibilities include, but are not limited to: Member service/teller transactions Enter members into better lobby for service in other areas Load and unload debit cards daily Trouble shoot debit card machine issues Change debit card machine film Assist members in how to use kiosks and lobby computers Sort office mail Print debit cards Research and assist with any concerns members may have Qualified candidates are required to have a high school diploma, GED or HSED. Previous experience in a customer service or financial services role is preferred. Cash handling experience would be helpful. Spanish and Somali speaking language skills would be encouraged, but not required. This position is full time, 40-hours per week, Monday through Friday, between the operating hours of 8:30 a.m. and 5:30 p.m., and will require some flexibility within these hours, as needed. Pay and Benefits: Competitive starting rate of $18.08+ per hour, depending on experience. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Paid time off, volunteer time off, and your birthday off (paid) Employee-only perks and discounts. Why work at Altra? Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University. An Innovative and forward-thinking culture driven by our dedicated Business Innovation team. An award-winning wellness program that promotes a work life balance and healthy living Monthly challenges, employee assistance and chaplaincy services, membership discounts, and even a Fitbit for all employees on Day 1 Altra is proud to be a Great Place to Work® certified company six years in a row; 92% of our employees say Altra is a great place to work At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong Experience Preferred Previous experience in a customer service or financial services role is preferred. Cash handling experience would be helpful. Spanish and Somali speaking language skills would be encouraged, but not required. Education Required High School or GED or better
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Rochester, United States Altra Federal Credit Union Full time $18Altra Federal Credit Union is seeking a Full Time Teller / Member Solutions Representative for our Rochester 2nd Street office! Persons excelling in this position provide professional, friendly service, information, assistance to others, and set the standard of service our members have come to expect in visiting any office location. Member Relations...
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Rochester, United States Altra Federal Credit Union Full timeAltra Federal Credit Union is seeking a Full Time Teller / Member Solutions Representative for our Rochester 2nd Street office! Persons excelling in this position provide professional, friendly service, information, assistance to others, and set the standard of service our members have come to expect in visiting any office location. Member Relations...
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Rochester, MN, United States Altra Federal Credit Union Full timeAltra Federal Credit Union is seeking a Full Time Teller / Member Solutions Representative for our Rochester 2nd Street office! Persons excelling in this position provide professional, friendly service, information, assistance to others, and set the standard of service our members have come to expect in visiting any office location. Member Relations...
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Rochester, United States Altra Inc. Full timeJoin Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is on the lookout for a Member Service Representative for our Rochester 2nd Street location - the frontline hero responsible for delivering exceptional, personalized...
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Rochester, United States Altra Federal Credit Union Full timeDescription Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is on the lookout for a Member Service Representative for our Rochester 2nd Street location - the frontline hero responsible for delivering exceptional,...
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