Front Desk

Join our growing team OCI Hospitality, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.Welcome. To us, it's more than a greeting, it's the beginning of a promise: it's about creating a lasting person connection. Personal connections are what hospitality is about. For us, this is all about enriching the lives of others, through hospitality. If you'd like to jumpstart your career on the hospitality industry and/or hotel management, or are a seasoned veteran looking for new challenges, you've come to the right place. OCI Hospitality is large enough so that you'll get to play with the big boys, yet small enough that you'll feel like part of the family. Property Location: Barkers Island Inn & Resort Superior, WIHiring for Full and Part time positions.Essential Duties and ResponsibilitiesProvides exceptional guest service and ensures all guest inquires and concerns are addressed promptly. Registers and processes guests upon arrival and departure. Demonstrates telephone courtesy and professionalism. Attentively listens to guests and anticipates any additional needs or concerns. Maintains clean and professional appearance of public areas and hotel office. Uses appropriate selling techniques to maximize revenue and occupancy. Ensures all guest accounts are complete and accurate. Demonstrates a working knowledge of all services and facilities of the hotel and local area. Complies with the hotel's standard operating procedures and policies. Assists in monitoring and upholding procedures for safety of guests and hotel team members. Processes departmental reports. Assists team members and other departments as needed to contribute to operational efficiency. Delivers amenities and general assistance to guests as requested. Performs additional responsibilities as assigned by leadershipQualificationsStrong interpersonal and communication skillsStrong organizational skills and attention to detailAbility to handle stressful situations with poise and professionalismConduct work-related functions in a professional manner