Customer Service Representative

5 days ago


Apple Valley, California, United States Lindsay Windows Full time
Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Customer Service Representative responsibilities

* Answers incoming customer calls regarding product questions, service questions and general client concerns
* Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
* Input orders with 100% accuracy
* Work with the sales team to stay updated on product knowledge
* Impact the company's bottom line by problem solving

Customer Service Representative skills

* 3-5 years Customer Service experience
* Building or Construction experience helpful
* Ability to remain professional and courteous with customers at all times
* Excellent verbal and written communication skills

Must be willing and able to work from our office in Apple Valley daily

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