Aftermarket Service Business Process Owner

1 week ago

Florence, South Carolina, United States ABB Ltd Full time
Aftermarket Service Business Process OwnerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. #Li-OnsiteThis position reports toContinuous Improvement LeaderYour role and responsibilitiesIn this role, you will have the opportunity to own specific service business processes and lead the execution of the needed process changes. Each day, you will define, and track rollout plans and ensure user adoption, business case realization and management support. You will also showcase your expertise by demonstrating sound knowledge of business processes within the relevant industry and acting as an expert in realizing the business's long-term objectives. The work model for the role is Onsite in Florence. Relocation assistance available for this position. You will be mainly accountable for:
• Listens to the process user and customer feedback to identify development areas of the process, prioritizes the developments based on user and customer value, and builds the business case for process changes by identifying expected benefits.
• Follows up the process KPIs to identify continuous improvement needs of the process.
• Ensures and supports implementation of the process across the organization.
• Facilitates business process implementation across ABB domains.
• Ensures change management, communication plans, and stakeholder management within their own area of responsibility.
• Drives change management by quantifying the user and customer value of the process.
• Works together with Information Systems (IS) and Application Owners to make sure that the process is supported by the right applications.
• Collaborates with other Service Business Process Owners to ensure process alignment.
• Collaborates with relevant management to ensure buy-in for the process(es) and to drive their implementation. Qualifications for the role Bachelor's degree is required with 6+ years of related experience or other combination of education and experience, i.e. Associate's degree and 8 years, or High School diploma and 10 years' experience. Strong working knowledge of ERP systems, SAP experience required in SD, PP, MM modules. Experience with SAP S4 HANA preferred. Proven track record of performing project lead and/or change management role for mid to large size projects. Willingness to travel occasionally as per business needs - 10% to 20% max. Project management experience. Candidates must already have a work authorization that would permit them to work for ABB in the US.More about usABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at

or by sending an email to . Resumes and applications will not be accepted in this manner. myBenefitsABB.com

  • Aftermarket Service Business Process Owner

    3 weeks ago

    Florence, South Carolina, United States ABB Full time

    Aftermarket Service Business Process Owner At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story....

  • Aftermarket Service Business Process Owner

    3 weeks ago

    Florence, South Carolina, United States ABB Full time

    Aftermarket Service Business Process OwnerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story....

  • Aftermarket Service Business Process Executive

    6 days ago

    Florence, South Carolina, United States ABB Full time

    About the RoleWe are seeking a highly skilled and experienced individual to take on the role of Aftermarket Service Business Process Executive.In this position, you will have the opportunity to own specific service business processes and lead the execution of necessary process changes.You will define and track rollout plans, ensure user adoption, business...

  • Process Improvement Manager

    5 days ago

    Florence, South Carolina, United States ABB Full time

    About the PositionWe are looking for a Process Improvement Manager - Aftermarket Services who can drive process excellence across our organization.You will be responsible for identifying opportunities for process improvements, developing and implementing solutions, and ensuring user adoption.With a strong background in project management and change...

  • Service Business Process Owner Lead

    6 days ago

    Florence, South Carolina, United States ABB Full time

    Job SummaryThis Service Business Process Owner Lead position requires a seasoned professional to own specific service business processes and drive process improvements.You will work closely with cross-functional teams to identify areas for improvement and develop effective solutions.Your expertise in business processes and project management will enable you...

  • Aftermarket Service Operations Lead

    4 days ago

    Florence, South Carolina, United States ABB Full time

    About the JobThe Aftermarket Service Operations Lead will oversee the execution of service business processes. This includes defining and tracking rollout plans, ensuring user adoption, business case realization, and management support.Your Key ResponsibilitiesLead the implementation of process changes to drive business results.Identify opportunities for...

  • Service Process Owner

    4 days ago

    Florence, South Carolina, United States ABB Full time

    About the RoleWe are seeking a highly skilled Service Process Owner to join our team at ABB. In this role, you will be responsible for owning specific service business processes and leading the execution of needed process changes.Your Key ResponsibilitiesDefine and track rollout plans to ensure user adoption, business case realization, and management...

  • Business Process Manager

    4 days ago

    Florence, South Carolina, United States ABB Full time

    Job SummaryThe Business Process Manager will be responsible for driving process improvements across the organization. This includes identifying development areas of the process, prioritizing developments based on user and customer value, and building the business case for process changes.Your Key ResponsibilitiesFacilitate business process implementation...

  • Process Improvement Specialist

    1 day ago

    Florence, South Carolina, United States ABB Ltd Full time

    About the Role: This is a unique opportunity to join ABB's Service Division and contribute to its growth. As a Business Process Owner, you will be responsible for defining, tracking, and executing process changes to meet business needs. You will work closely with cross-functional teams to drive process improvements and ensure user adoption.

  • Business Process Innovation Manager

    2 days ago

    Florence, South Carolina, United States ABB Ltd Full time

    About Us: A leading provider of technology and services, ABB Ltd empowers sustainable productivity across industries. Our extensive portfolio of digital solutions helps customers in utility, industry, transportation, and infrastructure to innovate, modernize, and improve their operations. We value people from different backgrounds and strive for an inclusive...

  • Service Business Development Owner

    1 day ago

    Florence, South Carolina, United States ABB Ltd Full time

    Your Impact: In this role, you will have a significant impact on the company's operational efficiency and customer satisfaction. Your expertise will help drive process improvements that align with the company's goals, resulting in enhanced productivity and competitiveness. By joining our team, you will become part of a dynamic organization committed to...

  • Business Process Optimization Specialist

    5 days ago

    Florence, South Carolina, United States ABB Full time

    ResponsibilitiesThis Business Process Optimization Specialist role requires a detail-oriented individual who can analyze business processes and develop effective solutions.You will work closely with stakeholders to understand business needs and develop process improvements that meet those needs.Your expertise in business processes and project management will...

  • Business Banker II

    3 hours ago

    Florence, South Carolina, United States First Citizens Bank Full time

    OverviewForever Strong. What sets First Citizens apart Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Business Banker at First Citizens Bank you will carry on our tradition of developing and expanding relationships with business owners in your community to help them meet their financial goals. Business...

  • Regional Business Development Manager

    11 hours ago

    Florence, South Carolina, United States The N2 Company Full time

    The N2 Company is a leading provider of community-focused marketing solutions, delivering high-quality monthly magazines, targeted digital advertising, and creative events to small to mid-sized businesses across the country.About the RoleWe are seeking a seasoned Area Sales Director to join our team in developing meaningful relationships with local business...

  • Local Business Development Director

    8 hours ago

    Florence, South Carolina, United States The N2 Company Full time

    Key ResponsibilitiesMeet with local business owners for consultative meetings to determine if a partnership is a mutual fitDevelop meaningful relationships within the community through a proven model for engagementConnect local businesses with their ideal customers within the served area

  • Business Location Leader

    6 days ago

    Florence, South Carolina, United States Midas - PGW Full time

    Job Description Job Description Benefits:401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree food & snacksFree uniformsHealth insurancePaid time offSigning bonusTraining & developmentVision insurance At Palmetto Garage Works, we are dedicated to providing quality services to customer vehicles in the areas of inspection,...

  • Business Location Leader

    6 days ago

    Florence, South Carolina, United States Midas - PGW Full time

    Benefits:401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree food & snacksFree uniformsHealth insurancePaid time offSigning bonusTraining & developmentVision insuranceAt Palmetto Garage Works, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the...

  • Business Location Leader

    4 weeks ago

    Florence, South Carolina, United States Midas - PGW Full time

    Benefits:401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree food & snacksFree uniformsHealth insurancePaid time offSigning bonusTraining & developmentVision insuranceAt Palmetto Garage Works, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the...

  • Business Growth Strategist

    7 hours ago

    Florence, South Carolina, United States The N2 Company Full time

    We're on the lookout for a talented Arena Sales Professional to spearhead our efforts in connecting local businesses with their desired customer base.About UsThe N2 Company has been a trusted partner for small to mid-sized businesses nationwide, providing customized marketing solutions through our 800+ publications and growing library of digital assets.Key...

  • Business Location Leader

    4 weeks ago

    Florence, South Carolina, United States Midas Full time

    Benefits:401(k) matching Bonus based on performance Competitive salary Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Signing bonus Training & development Vision insurance At Palmetto Garage Works, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair...