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Security Service Technician

4 weeks ago


Austin, Texas, United States Johnson Controls Full time
Security Service Technician at Johnson Controls summary:
The Security Service Technician at Johnson Controls specializes in troubleshooting and servicing security systems, including burglar alarms, fire alarms, CCTV, and Card Access systems. This role involves advising customers on system status, conducting inspections, and performing repairs from remote locations. A candidate should have substantial experience in the field, strong communication skills, and relevant certifications.
What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. What we look for

Required

High School Diploma or equivalent. Minimum 5 years' experience installing and inspecting/repairing Tyco Integrated Security or comparable product line. Experience with Card Access/CCTV/IP cameras Excellent communication skills. Electrical/Electronic background. Valid driver's license.

Preferred Fire alarm experience preferred. Some college preferred. NICET II or greater preferred. US Marshall's certification preferred.

Keywords:
security technician, CCTV installation, fire alarm repair, security systems, commercial service technician, Card Access systems, troubleshooting, equipment repair, inspections, NICET certified