Location Rental Manager

3 weeks ago


New Brunswick, United States Ryder System Full time
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.

CULTURE- INTEGRITY- FAMILY. As a Location Rental Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your fleet management & operations career.

Summary

The Location Rental Manager assists the Rental Manager in leading the business to overall profitability and growth of the rental product line through successful implementation of Marketing, Sales Management & Execution, Leadership, Operations and Fleet Management, as well as Development of assigned teams at each location. The “

LRM

” will be responsible for overall Management of a set number of locations with concise objectives such as but not limited to, Performance against Company Metrics, Asset Management, Customer Retention, Development of Team through the execution of Company Standards and the overall plan of the Sr. Management Team. Once assigned locations, the LRM will supervise all Rental personal including: Rental Account Managers, Transfer Drivers, Rental Management Trainees, Rental Sales Representatives, and Sr. Rental Sales Representatives. The end result for the LRM should be increased collaboration, development, and market growth within their assigned locations and Business Unit. In addition to their supervisory responsibilities, the LRM will need to work & train cross-functionally with the Sales, Operations, and Rental teams in order to be able to develop skills that will prepare them for future management opportunities.

If you want to keep that momentum moving forward in Transportation & Logistics, you've come to the right place.

Structured work weeks, competitive pay plus a yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on RyderShares

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (

by

Newsweek

, America's Best Large Employers (

by

Forbes

, World's Most Admired Companies (

by

Fortune Magazine

, Top Company for Women to Work for in Transportation (

by

Women in Trucking,

Overdrive Award (

by

General Motors

, Food Logistics' Top 3PL Award (

by

SDC EXEC

,

Reader's Choice Excellence Awards

by

Inbound Logistics

, & Top Women to Watch in Transportation ( . What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that,

Verizon

has recognized Ryder with

Supplier Environmental Excellence Award .

Have we mentioned we value our people? Hear it from the people that work here

Essential Functions

Rental Counter(s) Operations:Daily Managerial Responsibilities- Ensure audit compliance, establish hours and days of operation, develop and maintain operating standards, maintain facility appearances, isolate and identify problem areas, analyze situation, develop strategies and action plans, assist with equipment needs, follow up on administration exceptions and ensure safety compliance. Monitor delinquent agreement reports to ensure risk exposure is minimized, and all company policies regarding credit card handling is executed properly. Asset Management :Monitor vehicle performance and Utilization, minimize out of service status, and vehicle activity to ensure greatest potential for utilization growth and Revenue attainment. Ensure standards for fleet appearance are met on a daily basis, and inbound/outbound inspection standards are kept to alleviate instances for unbillable damage.

Sales/Marketing and Customer Service:Sales/Marketing- Working with the assigned RAM(s) at Locations; Identify Market potential, develop and implement marketing plans, marketing objectives, identify target customers and prospects, evaluate and develop strategy against competition, monitor competition actions and activities, monitor inbound/outbound telemarketing standards are being met by the RAM and Counter Teams.Customer Service- Ensure operations are efficient in handling customer’s ongoing needs. Handle specific customer needs and requirements, handle customer complaints and/or Disputes.

Collaboration:Ensure proper leadership, communication between other functional areas of the CBU through regular staff calls and collaborative meetings with Management of Ops and Sales. Creating a culture of collaboration and development via RAM and BDM engagement, RAM and National Rental engagement, and RMT/RSR and Shop engagement on a regular basis.

Planning/Forecasting:Planning- Responsible for overall profitability of rental product line specifically achieving both revenue and margin plains for both branch and CBU. Review all reports and analyze performance as well as execute action plans to maximize returns for Rental.Forecasting- Ability to forecast monthly, quarterly, and annual results accurately and timely through Workday Financials. Responsible for analyzing and interpreting performance through financial reporting, metrics, and internal performance tracking.

Staffing/Development:Staffing- Maintain staffing levels for assigned branches, assist in the hiring and on-boarding of new employees, as well as setting objectives, monitoring job performance, delegation of tasks, communication of priorities, and all company guidelines.Development- Evaluate strengths and weakness of staff, work with Individual Development Plans for all managed personnel. Conduct on-going on the job training, as well as track and manage employee progress in assigned training programs through Workday specific for position and enhanced development.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Ability to build strong customer relationshipsEnergetic and outgoing

Must possess marketing creativity

Effective leadership skillsGoal achiever

Posses sales management skills

Ability to work independently and as a member of a team

Highly thorough and dependableCommitment to ethical business practices

Ability to work within tight timeframes and meet strict deadlinesHigh sense of urgency

Strong verbal and written communication skills

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Flexibility to operate and self-driven to excel in a fast-paced environment

Capable of multi-tasking, highly organized, with excellent time management skills

Detail oriented with excellent follow-up practices

Excellent consumer and commercial buying knowledge advanced required

P & L knowledge & marketing creativity advanced required

Qualifications

Bachelor's degree required Business Administration, Marketing, Finance or 4 years job related experience

Two (2) years or more Experience managing others, required

Five (5) years or more Rental experience with rotational exposure to all aspects of the business (rental counters, sales, branch operations, etc.), preferred

Excellent consumer and commercial buying knowledge advanced required

P & L knowledge & marketing creativity advanced required

Travel:

DOT Regulated:

None

\#LI-CZ

\#INDexempt

\#FB

Job Category:

Operations and Support

Compensation Information

:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type

:

Salaried

Minimum Pay Range:

$63,000

Maximum Pay Range:

$65,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only

: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.

During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through

.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at

or .

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (

to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (

\#wd



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