Director of Medical Staff Services Full-Time

2 weeks ago


Lake Charles, Louisiana, United States Christus Health Full time
The Director of Laboratory Services is responsible for organizing, planning, directing, evaluating, and providing general oversight for all laboratory operations. Provides essential leadership and administrative support to department associates. Ensures standards of care are consistent with System's Mission and all regulatory requirements. Works closely with senior leadership and departmental associates to facilitate the progressive achievement of the department's goals. Promotes the development of associates and process improvement initiatives to maintain quality, cost-effective services, and patient, physician, and associate satisfaction.
Customer Service - Responsible for all departmental and staff customer service initiatives. Personnel - Responsible for the management (oversight) of all departmental associates. will help oversee education, to ensure that all associate education is in compliance with best practice standards; Reviews rates and procedure codes and supervises the processing, billing, and review of laboratory testing.

• Performance Improvement and Quality Management - Responsible for monitoring and/or overseeing that all QC programs; including proficiency testing, review, and correction of deficiencies; responsible for continuous performance improvement; maintains total quality of service at acceptable levels.

• Responsible for management and operations within the Laboratory Service Line in collaboration with the Laboratory Medical Director and System Director of Laboratory Services. Maintains accurate statistics either manually or in the LIS to show productivity, performance indicators, quality management, etc.

• Ensures that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation; verifies that all major equipment repairs have been accomplished; in collaboration with Administration, initiates equipment service contracts.

• Directly responsible for operational policy and procedure development for all related departments under directorship.

• Performs waived, moderate, and high complexity testing, when needed for all related departments under directorship.

• Infection Control, Blood Utilization Committee, Quality Management, Safety Committee, etc.)
Bachelor's Degree in Medical Technology, Medical Laboratory Science or equivalent degree required
3-5 years as a Medical Technologist, MLS, CLS, or Equivalent required

• 10 years or greater as a Medical Technologist, MLS, CLS or Equivalent preferred

• Licenses, Registrations, or Certifications

• Full Time

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