Current jobs related to Technical Service Support Specialist - Piedmont, California - Vermeer
-
Technical Support Associate
1 week ago
Piedmont, California, United States beBee Careers Full timeAbout the RoleWe are looking for a highly motivated and organized individual to fill the position of Technical Support Associate. As a key member of our technical support team, you will provide technical assistance and support to various departments within the organization.The ideal candidate will have excellent communication skills, a strong understanding...
-
Manufacturing Technical Support Specialist
2 weeks ago
Piedmont, California, United States beBee Careers Full timeAbout the RoleThe successful candidate will provide technical support for production and carry out assignments and responsibilities given by the Assembly Maintenance Supervisors and Team Leaders.Key Responsibilities:Adjust and repair automotive manufacturing equipment using hand tools and power tools.Basic troubleshooting and repairs of robotics, PLC's,...
-
Technical Support and Repair Engineer
7 days ago
Piedmont, California, United States beBee Careers Full timeMechanical Equipment Repair OpportunityWe are seeking a skilled Mechanical Equipment Repair Specialist to join our team. In this role, you will be responsible for repairing and maintaining industrial laundry equipment, ensuring it operates efficiently and effectively.Key ResponsibilitiesThe key responsibilities of this position include:Repairing and...
-
Technical Equipment Support Technician
1 week ago
Piedmont, California, United States beBee Careers Full timeJob DescriptionThe ideal candidate will have a strong background in robotics (mainly KUKA and FANUC) and PLCs (mainly Allen Bradley and Siemens). You will be responsible for ensuring production equipment is running smoothly and efficiently, and implementing solutions to improve productivity. Key Responsibilities Maintain and repair equipment to meet...
-
Senior Technical Operations Specialist
2 weeks ago
Piedmont, California, United States beBee Careers Full timeJob Summary:">The Senior Systems Engineer will be responsible for overseeing the company's infrastructure in various areas, including Advanced Technology, User Support, Network, Azure, Automation via scripting tools, Corporate and OT/Manufacturing Cybersecurity. This role requires a high level of technical expertise and ability to lead day-to-day operational...
-
Cable Support Specialist
1 week ago
Piedmont, California, United States beBee Careers Full timeCable Support Specialist Job SummaryWe are seeking a skilled Cable Support Specialist to join our team. As a key member of our infrastructure crew, you will play a vital role in the installation and maintenance of fiber/telecom cables and materials. This position requires strong physical abilities, including working at heights, climbing stairs, and lifting...
-
Engineering and Technical Specialist
2 weeks ago
Piedmont, California, United States beBee Careers Full timeJob SummaryWe are seeking a skilled technical professional to join our team. As an Engineering Technician, you will play a critical role in the design, development, testing, and implementation of innovative solutions for various engineering projects.Key Responsibilities:Assist in the creation of prototypes and new parts for existing machines.Perform tests on...
-
Technical Solutions Specialist
1 week ago
Piedmont, California, United States beBee Careers Full timeJob Summary">This role involves working with engineering teams to design, develop, test, and implement solutions for various projects.We are seeking an individual with hands-on experience who can assist in troubleshooting and implementing innovative solutions to current production models as well as new prototypes.Responsibilities:Assist in creating prototype...
-
Food Service Specialist
1 week ago
Piedmont, California, United States beBee Careers Full timeAbout the RoleWe are seeking a highly motivated individual to join our deli team as a food service specialist. As a key member of our team, you will be responsible for preparing and serving a variety of foods, including meats, cheeses, and breads. You will also assist with maintaining a clean and organized workspace, adhering to strict sanitation standards.
-
Help Desk Specialist
1 week ago
Piedmont, California, United States beBee Careers Full timeAbout the RoleWe are looking for a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, and/or website. You will work closely with our internal teams to resolve customer issues and provide solutions that meet their...
Technical Service Support Specialist
1 month ago
Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.
Job Summary
Work Shift
1 - First Shift
Are you the type of person who enjoys problem solving and troubleshooting as it relates to machine performance? In this role you will assist in the daily operations of Vermeer technical support team by providing a professional level of complex technical assistance to dealers and owners of company products to ensure customer satisfaction. This role gathers parts information as well as quality and reliability process feedback from the customer service network. This position also reviews and critiques FCN's (Field Change Notification) and reviews ECN's (Engineering Change Notice) to enhance knowledge of improvements to equipment. We're looking for an experienced individual with a passion for customer support through technical expertise.
What You'll Do
Provide complex technical support to customers and dealers via the telephone or email.
Ensure all service calls are tracked and documented in the customer service database.
Participate in travel to dealers and customers, both domestically and internationally, to help with technical difficulties, training, and knowledge transfer.
Work with manufacturing and engineering on setting quality standards for all machines and communicating findings to the appropriate departments.
Participate in new product testing and development to understand serviceability, performance, and operation prior to machine launch.
What We're Looking For
Degree from a technical school or an applicable skilled trades program in automotive, diesel, industrial systems or ag technologies preferred.
Minimum of three years of mechanical, agricultural, or technician experience and/or job training; or a combination of education and experience is required.
Detailed knowledge and understanding of mechanical, hydraulic, electrical systems related to equipment performance and customer satisfaction.
Ability to troubleshoot an electrical or hydraulic system over the phone, in person or on a machine.
Ability to expedite reasonable solutions to the field in a timely manner for customer satisfaction.
Ability to provide informative and professional assistance when working with Vermeer dealers and customers.
Ability to utilize software technology programs to provide assistance to dealers and customers.
Travel
Occasional travel is expected of this position.
Work Location
HYBRID: Some of a team member's day-to-day work may be best done at a location other than a Vermeer campus. Discuss specific arrangements with your manager.
Equal Opportunity Employer
At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at hr@vermeer.com .
Interested? We'd love to get to know you.
