Licensed Vocational Nurse LPN/LVN Patient Navigator Healthcare WellMed Austin Texas

Licensed Vocational Nurse LPN/LVN Patient Navigator Healthcare WellMed Austin Texas at Optum summary:
A Licensed Vocational Nurse (LPN/LVN) Patient Navigator at WellMed in Austin, Texas, facilitates patient care transitions from acute settings to home, advocating for patients and coordinating with healthcare teams. The role involves maintaining accurate records, communicating with patients and families, and participating in interdisciplinary team meetings to address discharge plans and barriers to care. Candidates must possess a Texas LVN license and demonstrate strong organizational and communication skills, ideally with experience in clinical settings.

WellMed, part of the Optum family of businesses, is seeking a Licensed Vocational Nurse LPN or LVN Patient Navigator to join our team in Austin and Lakeway, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while

Caring. Connecting. Growing together.

This position is responsible for the coordination of care for patients admitted to an acute care setting under the care of a WellMed Hospitalists Provider. The Patient Navigator (PN) is the advocate/liaison between patients and their care team to help navigate the patient transition from the acute care setting to their home setting. The PN functions as a dedicated patient-care facilitator without clinical responsibilities. The PN will work collaboratively with the One Partners, to include Primary Care Physician, Care Management, Quality Department, and/or Network Management to facilite a seamless transition. The position must maintain accurate records, complete a detailed tracker of activities, and develop processes for securing effective and efficient coordination amongst the interdisciplinary team. This position will be under the general guidance of the Hospitalist Program Administrator.

Primary Responsibilities:

Utilize available data and resources to accurately identify members who are in the inpatient setting

Assist Hospitalists team to obtain medical records from outside entities including accurate medication list, specialist consults, hospital records, and any other records requested

Prior to discharge from hospital facility and in collaboration with Care Management and Clinic Health Care Coordinator/Manager, obtain transition appointments with primary care physician, and specialists as applicable; and communicate with patient and/or family transition appointment information

Maintain effective communication pathway with Facility and WellMed Care Management teams to facilitate seamless transition processes

Utilize current electronic medical records and provider portal to reconcile patient information needed to assist with meeting current quality metrics

Participate in daily huddles with Hospitalists, Care Management, and other One Team Partners to discuss patient's discharge plans, identify any potential barriers, and implement appropriate solutions to address such barriers to mitigate readmissions

Participate in weekly patient care conference meetings and collaborate with the interdisciplinary team, to include Primary Care Physicians, Care Management, and Clinic Health Care

Coordinators/Managers to discuss identified barriers and verify appropriate referrals for wrap around WellMed or Community services are secured

Assist with completion of patient satisfaction surveys to evaluate current Hospitalists Program and complete data entry into the appropriate database

Work with the Program and local leadership to execute CVO and Quality strategies

Utilizing current provider portal and other available resources, assist with monitoring quality measures and report gaps to Hospitalists providers to assist with closing of any open gaps prior to patient's discharge

Performs other related duties as assigned

This is an office-based position near Capitol HWY 360 / Presidio Bldg.

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

High school diploma or GED

Active, unrestricted Texas Licensed Vocational Nurse

Administrative support experience

1+ years experience as LVN in a clinical, hospital, or medical setting

Basic knowledge of Microsoft Office products, including Word and Outlook

Medical terminology knowledge base

Proven ability to work independently, with some supervision and direction from manager

Demonstrated excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers

Proven ability to maintain and demonstrate a high degree of professionalism to include both personal conduct and appearance at all times

Proven ability to maintain strict confidentiality at all times to include but limited to patients and coworkers

Proven ability to comply with all organizational policies regarding ethical business practices

Proven ability to adhere to all department policies and procedures

Preferred Qualifications:

2+ years of experience in a physician's clinic or hospital

Experience working in a medical care setting as a receptionist or medical assistant

Physical & Mental Requirements:

Ability to stand for extended periods of time

Ability to properly drive and operate a company vehicle

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords:
Licensed Vocational Nurse, Patient Navigator, Healthcare coordination, Acute care, Transition of care, WellMed, Patient advocacy, Texas LVN, Clinical support, Interdisciplinary team collaboration

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