Customer Service Representative

2 weeks ago

Phoenix, Arizona, United States texcelvision Full time
Position Description:

This position is for a

Customer Service Representative . This position will

answer and handle general information calls

to the AZ Barbering and Cosmetology Board.

Call types will include English and Spanish speakers

inquiring about

licensing, payments, website, compliance, and accounts . This position will also review and

enter information

into the board's database systems.
Skills Required:

Must type a

minimum of 45 wpm . Effective critical thinking and reasoning skills. Knowledgeable in

Google Suite . Able to communicate using proper

English/Spanish

to include proper

sentence structure, grammar, and punctuation .
Skills Preferred: Bilingual - English/Spanish
Experience Required:

Experience in

a call center with

time constraints and

high call volumes.
Experience Preferred:
Education Required:

High School/GED
Education Preferred:
Additional Information:

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