Territory Manager
3 weeks ago
As a Territory Manager, I am responsible for managing customer relationships and sales in the Ketchum and Sun Valley areas, ensuring timely product deliveries and resolving any issues in the ordering process. I utilize market intelligence to identify new business opportunities and engage with clients to provide excellent customer service while collaborating with internal teams. My role requires strong communication skills, problem-solving abilities, and a results-driven mindset to enhance customer satisfaction and drive sales growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.
SUPERVISION:
• No direct reports.
RELATIONSHIPS
• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.
WORK ENVIRONMENT
• Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions
MINIMUM QUALIFICATIONS
• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).
EDUCATION
• HS Diploma or equivalent
CERTIFICATIONS/TRAINING
• N/A
LICENSES
• Valid driver's license required & motor vehicle record must be in good standing.
PREFERRED QUALIFICATIONS
• N/A
PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time.
• List the required physical activities including length of time performing each activity referencing the key below.
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY:
STAND FREQUENTLY,
WALK FREQUENTLY,
DRIVE VEHICLE FREQUENTLY,
SIT FREQUENTLY,
LIFT
1-10 lbs (Sedentary) FREQUENTLY,
11-20 lbs (Light) FREQUENTLY,
21-50 lbs (Medium) OCCASIONALLY,
51-100 lbs (Heavy) OCCASIONALLY,
Over 100 lbs (Very Heavy) N/A
CARRY
1-10 lbs (Sedentary) FREQUENTLY
11-20 lbs (Light) FREQUENTLY
21-50 lbs (Medium) OCCASIONALLY,
51-100 lbs (Heavy) N/A,
Over 100 lbs (Very Heavy) N/A,
PUSH/PULL N/A,
CLIMB/BALANCE N/A,
STOOP/SQUAT OCCASIONALLY,
KNEEL OCCASIONALLY,
BEND OCCASIONALLY,
REACH ABOVE SHOULDER N/A,
TWIST N/A,
GRASP OBJECTS FREQUENTLY,
MANIPULATE OBJECTS FREQUENTLY,
MANUAL DEXTERITY FREQUENTLY
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
The expected base rate for this role is between $50,000 and $90,000.
This role is also eligible for incentive pay. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
To review available benefits, please click here:
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Keywords:
Territory Manager, sales management, customer relationships, business development, product delivery, foodservice industry, sales experience, relationship building, customer service, communication skills
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