Customer Service Representative
2 weeks ago
Ready to build a career with a company that's leading the foodservice industry?
We help YOU make it
Our Customer Service Reps can start between
$17.50 - $19.50/ hour
depending on experience and geographical location within the southeast region
Schedule
Monday - Friday
8 am - 5 pm ET
Benefits: Full US Foods Benefits - DAY 1
medical, dental, vision, 401K, life insurance, and much more
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
Main Ingredients of the Job
Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems.
Contact customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for further action.
Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
Coordinate same-day deliveries and pickups for customers. Process pickup requests from customers and National Sales team. Respond to delivery/routing questions and issues from customers.
Respond to product inquiries from customers. Share new or additional services or products with customers.
Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.
Contact all customers affected by product recalls and withdrawals.
Recommend improvements in products, shipping, service, or billing methods and procedures in order to prevent future problems.
Relationships
Internal: Sales, Operations / Distribution / Support
External: Customers
What You Bring to the Table
Education/Training: High School diploma or equivalent required; Bachelor's degree preferred.
Related Experience: Minimum of three years experience in customer service call center environment required. Experience in food service distribution a plus.
Knowledge/Skills/Abilities:
Excellent verbal communication skills and problem resolution ability required. Working knowledge of Microsoft Word and Outlook required. CRM / Phone Technology experience preferred.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
The expected base rate for this role is between$16/hr
and $25/hr.
This role
will
also
receive
: overtime compensation
Benefits for this role
may include
health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
To review available benefits, please click here:
https://www.usfoods.com/careers/benefits.html
.
#LI-GK1
-
customer service representative
4 weeks ago
Hurricane, West Virginia, United States Family Dollar Full timeFamily Dollar - 3021 TEAYS VALLEY RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
2 weeks ago
Hurricane, West Virginia, United States Two Men and a Truck Full timeCustomer Service RepresentativeTWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer*...
-
Customer Service Representative
2 weeks ago
Hurricane, West Virginia, United States US Foods Full timeBECOME A US FOODS ASSOCIATE Ready to build a career with a company thats leading the foodservice industry? We help YOU make it Our Customer Service Reps can start between $17.50 - $19.50/ hour depending on experience and geographical location within the southeast region Schedule Monday - Friday 8 am - 5 pm ET Benefits: Full US Foods Benefits - DAY 1...
-
Customer Service Representative
2 weeks ago
Hurricane, West Virginia, United States US Foods Full timeARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (Join Our Community of Food PeopleThis position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Southeast Region of the...
-
Customer Service Representative
2 weeks ago
Hurricane, West Virginia, United States US Foods Full timeWe're excited about your interest in pursuing the next step in your career with US Foods Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform...
-
Customer Service Representative
3 days ago
Hurricane, West Virginia, United States Wal-Mart Stores , Inc. Full timeAbout Us: Wal-Mart Stores, Inc. is a global retailer committed to saving people money so they can live better – anytime and anywhere – in retail stores, online, and through their mobile devices. We operate under 12 banners globally and have over 2 million associates worldwide.Job Description: In this role, you will be responsible for delivering...
-
Customer Service Representative
2 days ago
Hurricane, West Virginia, United States Walmart Full timeAbout the RoleAs a Grocery Associate at Walmart, you'll play a vital part in ensuring our customers have access to high-quality products and services. Your primary responsibilities will include:Helping customers find the products they need;Keeping shelves stocked with fresh produce, dairy, meat, and other essential items;Maintaining temperature control and...
-
Customer Service Ambassador
3 days ago
Hurricane, West Virginia, United States Family Dollar Full time**About Family Dollar**We are a leading retailer offering a wide range of products at affordable prices. As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to our customers.**Key Responsibilities:**Greet and assist customers with selection of merchandise.Complete cash register transactions.Answer...
-
Customer Service Rep
6 days ago
Hurricane, West Virginia, United States Domino's Franchise Part timeJob DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities would include (but are not limited...
-
Member Services Representative
3 hours ago
Hurricane, West Virginia, United States Planet Fitness Part timeTHE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end,...
-
Facility Services Representative
1 day ago
Hurricane, West Virginia, United States KBS Part timeBenefits and CompensationWe believe that our employees are our greatest asset, and we offer a range of benefits and compensation to support their well-being and success. As a Facility Services Representative, you will enjoy competitive pay, ranging from $15.00 to $16.00 per hour, as well as benefits such as affordable medical insurance, 401k enrollment with...
-
Customer Service Representative
4 days ago
Hurricane, West Virginia, United States Walmart Full timeAs a member of our grocery team, you'll have opportunities to develop new skills, work with a diverse group of colleagues, and contribute to a dynamic and growing organization.We offer competitive compensation and benefits packages to our employees, including opportunities for advancement and professional growth.
-
Customer Service Supervisor
5 days ago
Hurricane, West Virginia, United States Dunhams Sports Full timeCustomer Service ExcellenceWe're seeking a Customer Service Supervisor to join our retail team. As a key leader, you'll be responsible for delivering exceptional customer experiences, training staff to provide outstanding service, and maintaining a positive work environment.Key ResponsibilitiesSupervise and train staff to deliver exceptional customer...
-
Customer Service Ambassador
7 days ago
Hurricane, West Virginia, United States Family Dollar Full time**About Us**At Family Dollar, we are committed to providing our customers with an exceptional shopping experience. As a Cashier and Customer Support Associate, you will play a vital role in achieving this goal.**Your Responsibilities:**Provide excellent customer service by greeting customers and assisting them with their queries.Operate cash registers...
-
Cashier and Customer Support Associate
6 days ago
Hurricane, West Virginia, United States Family Dollar Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Your Key Responsibilities: Provide exceptional customer service by addressing customer inquiries and resolving any issues promptly.Operate cash registers accurately and efficiently, handling customer transactions and...
-
Sales Representative
2 hours ago
Hurricane, West Virginia, United States Core-Mark International Full timeSales Representative Apply Job ID : 102540BR Type : Sales Primary Location : Hurricane, Utah Date Posted : 06/18/2024 Job Details : Company Description Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and...
-
Customer Service Ambassador
3 days ago
Hurricane, West Virginia, United States VP Management Full timeThe ideal candidate will possess excellent communication skills, both written and verbal, and have a friendly and outgoing personality. They will be able to stay calm and professional under pressure, working effectively in a fast-paced environment.Required Skills and Qualifications:High school diploma or equivalent.1-2 years customer service...
-
Bilingual Customer Service Specialist
22 hours ago
Hurricane, West Virginia, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service and Sales Expert
19 hours ago
Hurricane, West Virginia, United States Sherwin-Williams Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service and Sales Expert to join our team at Sherwin-Williams.About UsSherwin-Williams is a global leader in the coatings industry, providing products and services to professional contractors, do-it-yourselfers, and automotive refinishers.ResponsibilitiesAssist customers in person...
-
Enterprise Sales Representative
4 hours ago
Hurricane, West Virginia, United States Hibu Full timeAchieve Success with Flexibility and RecognitionAs an Outside Sales Representative at Hibu, you'll enjoy a range of benefits that support your personal and professional growth. Our flexible work-life balance and collaborative environment allow you to achieve success without sacrificing your quality of life. You'll have the opportunity to work with a diverse...