Technical Inside Sales Representative

3 weeks ago


Everett, United States Core Group Resources Full time
Technical Inside Sales Representative at Core Group Resources summary: The Technical Inside Sales Representative at Core Group Resources is responsible for managing customer accounts and processing sales orders in a dynamic office environment. This role requires excellent communication skills to provide technical support and resolve inquiries while collaborating with internal departments. Candidates should possess a strong technical understanding and prior experience in inside sales within an industrial setting, particularly with valves and flow control products.

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.

Technical Inside Sales Representative Job Summary We are seeking a Technical Inside Sales Representative to be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments. As an ISR, you will use computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers' requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed. Technical Inside Sales Representative Responsibilities Must have excellent interpersonal skills (in person, on the phone, and via email) and be computer literate in a high-paced office environment.

Constant communication with our distribution network is performed through emails and phone calls, so appropriate customer finesse and empathy is a must.

The ability to understand and interpret technical requirements and successfully communicate that information internally and to our customers is key.

Accuracy and efficiency are the keys to success in this fast-paced and dynamic environment

Technical Inside Sales Representative Position Requirements Preferred Bachelor's Degree, or equivalent relevant education or experience.

2 to 5 years of successful inside sales / customer service experience in an industrial environment, preferably in valves and flow control products.

Experience with ERP/MRP Systems preferred.

A good technical understanding of an industrial manufacturing environment

Valve sizing and specifying experience

Industrial valve application

Proficient Excel, MS Word, overall computer literate.

Visa Sponsorship Not Available

Pay Range from $30 - $34 per hour

Keywords: inside sales, technical sales, customer service, industrial valves, flow control, ERP systems, sales orders, technical support, communication skills, marine offshore



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