Wireless Retail Store Manager

Wireless Retail Store Manager

- Kentwood

, MI

Alliance Mobile - National Authorized Retailer for AT&T

About Alliance Mobile:

Alliance Mobile is proud to be one of the largest AT&T National Authorized Retailers in the County, with over 300+ locations in 21 different states. We are known for our wireless and entertainment products and provide an exceptional experience in every interaction.

We believe that everyone plays an important role in the success of our organization. We seek skilled, motivated professionals with a passion for success. We pride ourselves in our company values which in return has made us regularly voted a Top Place to Work. We continually strive to be valued by our carriers, admired by our competitors, preferred by our customers, and respected by our communities.

Roles and Responsibilities:

Join our Alliance Mobile family where innovation, collaboration, customer service, and exciting entertainment products all come together. You'll be leading a team of best-in-class salespeople who thrive in a collaborative culture to exceed sales targets, develop our team, and work together to deliver exciting TV and mobility products to customers. The Store Manager is responsible for store profitability, sales, customer experience, and leading/supervising/coaching all sales associates. Alliance Mobile encourages community involvement- we look to our leaders to understand the communities and customers that they serve. Strategic thinkers who champion change will thrive in this sales-centric environment. The successful Store Manager will work a retail schedule, including evenings, weekends, and holidays as required, and adapt quickly to the constantly changing environment of the wireless industry.

Primary Responsibilities:
Maximize profits in all aspects of the business
Coach and develop employees to ensure efficiency and performance in the location
Interview, hire, and make necessary discipline decisions, including terminations, for store personnel
Complete Training requirements with each staff member on a weekly basis
Store Operations
Create and maintain store scheduling
Consistently demonstrate excellent leadership and coaching skills
Support Team and assist with customer transaction
Perform role plays with personnel on a regular basis to demonstrate "what right looks like"
Partner with Trainers to complete New Hire Training / On-boarding
Comply with Corporate policies for deposits, mail, communication, etc.
Keep the integrity of the company to the highest level and demand the same from each staff member
Work a minimum of

45-50

hours a week
Communicate with the Corporate office team
Lift upwards of 25 pounds when necessary
Qualifications:

Minimum

2 years of Sales Management Experience
Experience in coaching and developing employees
Excellent sales skills and demonstrated ability to meet or exceed performance standards
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to operate a personal computer, wireless equipment, copier, and fax
This

does not include ALL responsibilities; this is just a simple breakdown. Duties can be added or taken away at any given time

Benefits and Compensation:

$41,000 Salary plus Commission
Medical, Dental, Vision, 401k
Sales Competitions
Internal Promotion Opportunities
Accruing Paid Time Off
Holiday Pay
Bonuses
50% of AT&T Wireless Bill and more Employee Discounts
College Book Reimbursement
Social Gatherings
Mentorship Program

EEO has been and will continue to be, a fundamental principle at Alliance Mobile, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex (not limited to sexual harassment), national origin, age, genetic information, disability, military status or application, or any other basis protected by state, federal or other applicable law. This Policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, termination, and all other terms and conditions of employment.

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