Supervisor Security Operations Center
1 week ago
Who are we hiring?
We are seeking a highly motivated and experienced SOC Supervisor to join our team. The ideal candidate will have a minimum of two years of supervisory experience, with a proven ability to manage and guide a team, including creating schedules and handling personnel issues. In this role, you will oversee the daily operations of the Security Operations Center, ensuring the smooth functioning of both event and non-event hours. You must have a strong understanding of security technologies such as CCTV, Physical Access Control, and Security Software Platforms, with troubleshooting capabilities to address issues efficiently. The SOC Supervisor will be responsible for responding to life safety incidents, coordinating security, emergency response, and other relevant personnel, while maintaining clear communication and upholding confidentiality. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. A professional demeanor, effective communication skills, and the ability to collaborate with various teams are essential, as is the ability to work independently while being an integral part of the team. If you are a proactive, results-oriented individual with a passion for security operations and team leadership, we encourage you to apply.
What will you do?
The SOC Supervisor is responsible for the daily oversite and supervision of all Enterprise-wide SOC staff members.
The SOC Supervisor is responsible for overseeing the physical operation of the Security Operations Center during both event and non-event hours.
The SOC Supervisor will provide oversite and guidance to the team while responding to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, ERT, facilities, police, fire and EMS personnel as required via telephone, radio and/or software systems provided by MSG while ensuring all essential information is shared in a timely manner.Coordinate closely with Event and Venue Security team counterparts.
The SOC Supervisor maintains various records of communications and events and compiles reports for Senior Threat Management leaders.
The SOC Supervisor is responsible for administrative duties including but not limited to shift scheduling, scheduling of regular operational tasks, and ensuring payroll documents are accurate for submission.
Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to security management and subsequently to other business units as necessary.
Collect and analyze intelligence, perform risk assessment and notify appropriate parties.
Follow procedures to support investigative response & recovery operations for various incidents.
Hold Lead Operators accountable for abiding by established Standard Operating Procedures (SOP) and enforce compliance when necessary.
Able to manage and handle situations of a sensitive nature and maintain company's confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.).
The SOC Supervisor takes an active role in position related projects. The levels of responsibility will vary from consulting to owning projects based on the individual.
Supervise a team of 6+ SOC Operators
What do you need to succeed?
(2) Years experience as a Supervisor creating schedules and working with personnel issues.
Strong understanding and troubleshooting capabilities for CCTV, Physical Access Control, and various Security Software Platforms utilized by the organization.
Must be detail-oriented, organized with the ability to multi-task in a fast-paced, deadline-oriented environment.
Ability to analyze problems, identify causes, and implement results-oriented solutions.
Must be a good communicator and have a willingness to learn, abide, and enforce established SOPs.
Must possess strong computers skills with a strong proficiency in MS Office and an ability to create data metrics and reports.
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Seeks knowledge and guidance, is a collaborator, and is comfortable operating in the gray area.
A professional demeanor, along with excellent customer service skills.
Ability to work independently while also being a team player.
Special Requirements
Ability to work a flexible schedule including days, nights, have split days off, work weekends and holidays in a 24 X 7 environment.
Ability to influence people who do not report to you to assist in completing projects.
Ability to travel as needed by the organization. Travel less than 5%.
#LI-Onsite
Hourly Pay Range
$37-$41 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
-
Security Command Center Operator
1 day ago
New York, New York, United States Inter-Con Security Full timeJob Summary:The Security Operations Center Operator will perform various roles in our security command and coordination centers, reporting to the Situational Awareness Supervisor.Responsibilities include monitoring CCTV feeds, access control points, and investigating alarm incidents.
-
Security Operations Center Operator PT
2 weeks ago
New York, New York, United States Inter-Con Security Full timeJob Details Job Location New York (18279) - New York, NY Position Type Part Time Salary Range $26.78 - $26.78 Hourly Job Shift Any Description Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents....
-
Supervisor Security Operations Center
2 days ago
New York, New York, United States MSG Entertainment Holdings, LLC Full timeMadison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City...
-
Security Supervisor
5 days ago
New York, New York, United States Protos Security Full timeJob Title: Site SupervisorThe ideal candidate will possess strong leadership skills, with the ability to manage a team of security officers in daily operations. The successful applicant will be responsible for providing guidance and support to ensure a safe and secure environment for clients and employees.Main Responsibilities:Provide leadership and support...
-
Global Security Operations Center Operator
4 weeks ago
New York, New York, United States Doyle Security Full timeDoyle Security Services, Inc. (DSS) a premium regional security provider seeking a GLOBAL SECURITY OPERATIONS CENTER OPERATOR in the New York City Metropolitan Area. PAY RATE: $29.00 to $30.00 per hour SCHEDULE: Monday - Friday 1600 - 0000 BENEFITS Paid Time Off ( PTO) Medical Plan Vision Plan Dental Plan 401 K Life Insurance Career Development Opportunities...
-
Operations Supervisor
5 days ago
New York, New York, United States ACTS-Aviation Security Inc Full timeJoin a Global Leader in Aviation SecurityFree Health, Dental and Vision Insurance for Employee Only401K with company matching Paid vacation & holidaysSalary Range: $60-65KACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the LaGuardia Airport in Flushing, New York. Established in 2001, ACTS-Aviation Security has grown to...
-
Operations Supervisor
2 weeks ago
New York, New York, United States Securitas Security Services USA Full timeManages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and Operations Supervisor, Operations, Supervisor, Staffing, Manufacturing, Management, Operation
-
Security and Operations Lead
5 days ago
New York, New York, United States ACTS-Aviation Security Inc Full timeActing as a Liaison:Our Operations Supervisor will act as a liaison between Local Airline Customers, Host Catering units, TSA, and other Government Authorities.They will perform or assist in scheduling and assigning Security Agents to ensure proper coverage and relief for our operation.The Operations Supervisor will also maintain all security-related records...
-
Supervisor of Security Operations Team
7 days ago
New York, New York, United States MSG Entertainment Holdings, LLC Full timeJob DescriptionWe are seeking a highly motivated and experienced SOC Supervisor to oversee the daily operations of our Security Operations Center. The ideal candidate will have a minimum of two years of supervisory experience, managing and guiding a team, including creating schedules and handling personnel issues. In this role, you will be responsible for...
-
Security Supervisor Lead
5 days ago
New York, New York, United States Johnson Security Bureau, Inc. Full timeAt Johnson Security Bureau, Inc., we are seeking a highly skilled and experienced Field Supervisor to join our team. As a key member of our security operations staff, you will play a critical role in ensuring the safety and security of our clients and their assets.About the JobThis is a full-time position that offers competitive pay rates ranging from $24.00...
-
Regional Security Operations Manager
1 day ago
New York, New York, United States Securitas Security Systems Usa Full timeJob DescriptionSecurity Operations Manager We help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.The Security Operations Manager position helps maintain a safe and secure...
-
Supervisor of Security Operations
7 days ago
New York, New York, United States MSG Entertainment Holdings, LLC Full timeAbout MSG Entertainment Holdings, LLCWe are a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.We feature a portfolio of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The...
-
Regional Security Operations Manager
4 days ago
New York, New York, United States Securitas Security Systems Usa Full timeJob DescriptionSecurity Operations Manager We help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.Securitas plays an essential role for our clients and in society. The...
-
Security Operations Manager
1 day ago
New York, New York, United States Securitas Security Systems Usa Full timeAbout UsSecuritas is a global security company that offers advanced and sustainable security solutions. With operations in 47 countries and over 355,000 employees worldwide, we provide security services to more than 150,000 clients.We play a vital role in society by helping our clients protect their assets, people, and business operations. As a Regional...
-
Regional Security Operations Manager
5 days ago
New York, New York, United States Securitas Security Systems Usa Full timeJob DescriptionSecurity Operations ManagerWe help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.Securitas plays an essential role for our clients and in society. The...
-
Supervisor of Airport Services
5 days ago
New York, New York, United States ACTS-Aviation Security Inc Full timeAbout Us:ACTS-Aviation Security Inc. is a leading provider of security solutions to the US aviation market, established in 2001.We are a wholly owned subsidiary of ICTS Europe and specialize in catering, aircraft, and cargo screening services. With corporate offices in Chicago and operational centers at more than 30 airports across the United States, we...
-
Supervisor of Security Operations
1 day ago
New York, New York, United States MSG Entertainment Holdings, LLC Full timeWe are seeking a highly motivated and experienced Security Operations Center Leader to join our team at MSG Entertainment Holdings, LLC. In this role, you will be responsible for overseeing the daily operations of our Security Operations Center (SOC), ensuring the smooth functioning of both event and non-event hours.You will provide oversight and guidance to...
-
Security Operations Center Specialist
2 days ago
New York, New York, United States Inter-Con Security Full timeCompany Overview: Inter-Con Security Systems, Inc. is a leading US-owned security company providing integrated security solutions to government and commercial clients worldwide.We are passionate about delivering customized security solutions that meet our clients' needs and values.
-
New York, New York, United States Doyle Security Full timeWant to earn a steady income in a great work environment? If so, Doyle Security Services is the perfect place for youDoyle Security Services, Inc. (DSS) is seeking experienced Security Shift Supervisors in the New York City area for High End Residential Locations.SHIFT AVAILABLE: Saturday & Sunday 0000-0800 Thursday to Saturday 2300-0700 PAY RATE:...
-
Security Supervisor
2 weeks ago
New York, New York, United States GLOBAL OPS Full timeWho is GLOBAL OPS? GLOBAL OPS distinguishes itself by offering a comprehensive range of security services aimed at safeguarding its clients in an ever-evolving threat landscape. With a focus on holistic protection, the company provides a diverse array of security solutions tailored to meet the unique needs of each client. From physical security measures such...
