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Business Program Manager
1 month ago
Are you looking to join a team that believes success is achieved by bringing together a diverse group of people and fostering an environment where everyone can be their authentic self? Do you want to join a team that prioritizes understanding each other's lived experiences because it's an important foundation for teamwork and growth? How about leadership that spends more time helping you develop the way you think about business than inspecting metrics? If that sounds like an environment where you can do your best work and build a successful career, please reach out to talk about joining our team as a Business Program Manager.A Business Program Manager is responsible for approving and negotiating non-standard contractual terms in a way that balances business needs, opportunities, and risks, all with the goal of meeting both Microsoft and customer strategic objectives. Services Contracts Managers drive a healthy business for internal and external customers, support transactional excellence, and ensure Microsoft assets are protected, all while driving adherence to Services guidelines and policies. This role supports the Services sales organization by owning the review, negotiation, and approval of non-standard contract terms and documents.You will be successful in this role if you possess sound business judgment, critical thinking, and problem-solving skills, the capability to build relationships cross-functionally, are detail-oriented, and demonstrate the flexibility needed to navigate ambiguity in a collaborative environment. It's critical to know how to prioritize for high impact and drive multiple initiatives to conclusion in a timely manner; proactively seek knowledge and embrace technology and be self-motivated and dedicated to assisting others learn and be successful. Another bonus is to possess a good sense of humor with the ability to adapt to a dynamic and exciting environmentResponsibilities:Make empowered decisions oncustomeragreements, exercising sound business judgment.Negotiateservices contract terms andconditions toclose deals.Collaboratewithsales,legal,finance, andotherbusiness groupstodesign winning offers and deal constructs.Own the review, negotiation and approval of non-standard contract terms and non-standard contract documents.Drive business adherence to Services guidelines and policies.Ensure negotiation strategies for services adhere to established principles and standards and help adapt those principles to the evolving technology marketplace.Share best practices andcoach salesteamsto improve Microsoft'sdeal-makingcapabilitiesand accelerate deal timelines.OtherEmbody our culture and valuesQualifications:Required/Minimum QualificationsBachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvementOR equivalent experiencePreferred QualificationsSoftware/Cloud services industry, consulting, and support experience preferred.Applicable experience in software licensing, services and sales.Demonstrated decision-making and problem-solving skills in a cross-functional environment.Excellent interpersonal, verbal, oral and written communication ability, adaptable to engagements with all levels of an complex negotiation skills.Attention to workflows and deadlines.Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently.10+ years of business experience with at least 7 years of directly applicable experience in software licensing, services and sales.Business Program Management IC4 - The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.Find additional pay information here:Microsoft will accept applications for the role until March 27, 2025.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
