Showroom Customer Service Representative
2 weeks ago
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you
Schedule: Monday through Friday 8:30am - 5pm (Every other Saturday)
Starting pay is $18 - dependent on experience
* This is a bonus and incentive eligible role*
Responsibilities:
* Assist customers on the showroom floor
* Strive to increase knowledge of entire product offering
* Support efforts of Outside Sales Associates
* Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
* Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
* Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements:
* 0-3 years of prior customer service experience preferred
* Knowledge of plumbing fixtures, lighting, and appliances preferred
* Results oriented, able to meet goals, build relationships, and enjoy a team environment
* Excellent communication for phone/in-person sales, time management and organizational skills
* Ambition to succeed and self-motivated
* General digital literacy
* Ability to multi-task
* Passion for customer service
* Ability to learn quickly
* This is a Non-Commission Position
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more
* Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
* The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
-
Showroom Support Specialist
7 days ago
Westerville, Ohio, United States Ferguson Enterprises, LLC. Full timeKey ResponsibilitiesAs a Showroom Customer Service Representative, your duties will include assisting customers on the showroom floor, striving to increase knowledge of our product offerings, supporting Outside Sales Associates, and working with Showroom Sales consultants. You will also be responsible for updating customer contracts, coordinating deliveries...
-
Showroom Sales Support Representative
5 hours ago
Westerville, Ohio, United States Ferguson Full timeJob Posting: Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of...
-
Customer Service Representative
2 weeks ago
Westerville, Ohio, United States Planet Fitness, Inc. Full timeThis position is available full-time or part-time, and open availability is strongly recommended. You must be available to work weekends and at any time between the hours of 4 a.m. and 11 p.m. It is also necessary to be available to work at other loc Customer Service Representative, Customer Service, Representative, Retail, Instructor, Manager
-
Customer Service Representative
4 weeks ago
Westerville, Ohio, United States Planet Fitness, Inc. Full timeThis position is available full-time or part-time, and open availability is strongly recommended. You must be available to work weekends and at any time between the hours of 4 a.m. and 11 p.m. It is also necessary to be available to work at other loc Customer Service Representative, Customer Service, Representative, Retail, Instructor, Manager
-
Customer Experience Associate
7 days ago
Westerville, Ohio, United States Ferguson Enterprises, LLC. Full timeJob OverviewThis role is responsible for providing exceptional customer service on the showroom floor. The ideal candidate will strive to increase knowledge of our entire product offering and support the efforts of Outside Sales Associates. They will work hand-in-hand with Showroom Sales consultants by performing administrative functions that ensure customer...
-
Customer Service Representative
4 weeks ago
Westerville, Ohio, United States GWC Warranty Full timeSummaryThe Customer Service Representative will provide Best-In-Class customer service to all inbound coverage and/or general claims questions from customers (i.e. contract holders, dealers, agents, shops etc.)Essential Duties and Responsibilities* Handle a high volume of incoming calls within service metrics* Answer customer questions, resolve any issues or...
-
Customer Service Representative
7 days ago
Westerville, Ohio, United States Della Infotech, Inc. Full timeJob DescriptionThe role of a Customer Service Representative at Della Infotech, Inc. is to provide exceptional support to patients, referral sources, and administrative departments. This includes communicating with insurance companies, entering patient information into our customer information system, and ensuring customer satisfaction.Key...
-
Customer Service Representative
2 weeks ago
Westerville, Ohio, United States Planet Fitness Inc. Full timeJob SummaryThis position is available full-time or part-time, and open availability is strongly recommended. You must be available to work weekends and at any time between the hours of 4 a.m. and 11 p.m. It is also necessary to be available to work at other locations within our franchise in the event that emergency coverage is required.Essential Duties and...
-
Client Service Representative
6 days ago
Westerville, Ohio, United States VCA Part timeClient Service Representative We are seeking an experienced Client Service Representative to join our team here at VCA Westerville. At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner's expectations....
-
Customer Support Representative
16 hours ago
Westerville, Ohio, United States AssetWatch, Inc. Full timeJob Description Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders,...
-
Customer Service Rep
2 weeks ago
Westerville, Ohio, United States Della Infotech, Inc. Full timeJOB DESCRIPTIONCustomer Service RepPlease complete minimum of 1 reference check and include this in the comments section in VNDLY.Requirements:Typing: 35-40WPM and 2-3 years experience with all Microsoft Office suite i.e. Excel, word, Power point etc.As a healthcare customer service representative, you will be responsible for successfully managing large...
-
Guest Service Representative
5 hours ago
Westerville, Ohio, United States Nothing Bundt Cakes Part timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
3/3/2025) Customer Service Representative
4 weeks ago
Westerville, Ohio, United States Planet Fitness Inc. Full timeJob SummaryThis position is available full-time or part-time, and open availability is strongly recommended. You must be available to work weekends and at any time between the hours of 4 a.m. and 11 p.m. It is also necessary to be available to work at other locations within our franchise in the event that emergency coverage is required.Essential Duties and...
-
Customer Service Professional
7 days ago
Westerville, Ohio, United States Della Infotech, Inc. Full timeAbout This RoleWe are seeking a skilled Customer Service Professional to join our team at Della Infotech, Inc.This is a dynamic role that involves effectively managing large volumes of customer interactions through both inbound and outbound calls. The ideal candidate will possess excellent communication skills, be able to follow established scripts, and...
-
Sales Representative- Sprinkler Estimator
6 days ago
Westerville, Ohio, United States Fire & Life Safety America Full timeAre you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you JOB SUMMARY: ...
-
Sales Representative for Major Accounts
7 days ago
Westerville, Ohio, United States ADP (Automatic Data Processing) Full timeGrow Your Career with ADPWe are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative for Major Accounts, you will be responsible for selling cloud-based human resources solutions to decision-makers and business owners within a designated geographic territory.Your Key Responsibilities:Sell cloud-based...
-
Account Representative
5 days ago
Westerville, Ohio, United States Debbie Montgomery - State Farm Agency Full timeJob Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping...
-
Westerville, Ohio, United States Central Ohio Primary Care - Employees Full timeJob Description Job Description The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits EligibleMonday-Friday 7:30am-4pmWesterville, OHEssential Duties and Responsibilities:•Ensure patients have a...
-
Westerville, Ohio, United States Central Ohio Primary Care - Employees Full timeJob Description Job Description Central Ohio Primary Care is seeking a Patient Service Representative for our COPC Sports, Spine & Joint office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role...
-
Customer Engagement Specialist
3 days ago
Westerville, Ohio, United States Columbus Worthington Air Full timeDiscover a Rewarding Career with Columbus Worthington AirWe're a fast-paced company with a passion for delivering exceptional service to our customers. As a Customer Engagement Specialist, you'll play a critical role in promoting our services and building strong relationships with customers.Responsibilities:Engage customers in conversations about home...