Customer Communications Representative

2 days ago


Oak Ridge, Tennessee, United States Olympic OE Group Full time
Our team is a rapidly growing sales firm looking to expand our team. We strive to provide our customers with excellent products and services, customer support, and an effortless enrollment process. As a Customer Communications Representative on our team, you will be provided with the training and resources you need to be successful in this role.
The Customer Communications Representative will be the first point of contact, building value in our products and services and customizing solutions to meet our customer's needs. If you are goal-oriented and looking to be a part of a growing team, this role is for you.
Customer Communications Representative Responsibilities:
Build lasting relationships by directly interacting with current and potential customers within an assigned territory
Act as the primary contact for all inquiries or concerns a customer may have and provide top-notch customer service
Attend meetings with Sales Managers and other Customer Communications Representatives and team members to identify opportunities to improve sales strategies and performance
Consistently meet or exceed sales goals by understanding customer needs and providing tailored solutions that highlight the value of our products or services
Keep up-to-date records of all sales transactions and customer interactions to ensure an effortless sales process and build customer loyalty

Customer Communications Representative Qualifications:
Prior experience in sales, customer service, as a Customer Communications Representative, or related field
Ability to identify and resolve customer complaints or issues in a professional manner
Ability to thrive in a fast-paced environment
Goal-oriented with a strong work ethic
Strong interpersonal skills and relationship-building

#LI-Onsite

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