Customer Service Associate

2 weeks ago


Fairfield, United States Altura Stone and Tile Full time

Location Altura Stone and Tile, New Jersey Report to Customer Service Supervisor The New Jersey branch Customer Service Associate is responsible for engaging with customers on behalf of Altura Stone and Tile. The duties include but are not limited to answering phone calls or emails from customers to answer questions, participating in sales operations, and making sure orders are processed and the delivery schedule is met timely. Tasks Responsibilities: · Provide customers with on-hand stock status, images, freight costs, future stock ETA, and perform order-related Q&As. · Interact with customers and handle customer queries and complaints promptly. · Process sales order date entry in SPS, verify stock level and pricing, and identify AR status before releasing the order for shipping. · Support Sales Reps as needed with tagging materials, preparing samples for orders, taking pictures of products, and sending info via email or text to sales reps or customers. · Collaborate with other locations on the stock check, delivery arrangements, tracking numbers, and customer service-related tasks. · Verify open sales orders weekly, engage sales rep and customer to release orders for shipping. · Assist the accounting department with past-due collections. · Conduct daily filing as assigned. · Stay current on the latest product knowledge. · Perform other duties as assigned by the Branch Manager and Senior management. Requirements Skills and Qualifications: · 2+ years of experience in a wholesale business operation · Experience in the Stone Distribution business is a plus · Highly organized multi-tasker with an eye for detail · Knowledge of company products and client business · Ability to multi-task and manage multiple projects at once while effectively managing through stressful situations · Four-year college degree is preferred but not required Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Fairfield, NJ 07004 (Required) Work Location: In person



  • Fairfield, United States Wawa Full time

    Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What You'll Do: Greet and engage with customers...


  • Fairfield, United States Raising Cane's Chicken Fingers Full time

    Overview Starting hiring pay at: 20 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the...


  • Fairfield, United States Raising Cane's Full time

    Raising Cane's - 1360 Travis Blvd [Restaurant Associate / Team Member] As a Customer Service Associate at Raising Cane's, you'll: Provide a positive Customer experience, including ensuring all food orders are prepared to standards; Take orders from Customers and process payments efficiently; Clean tables, floors and other areas of the Restaurant; Follow...


  • Fairfield, United States Wawa, Inc. Full time

    Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and...


  • Fairfield, United States Wawa Full time

    Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, youll be part of a caring team thats dedicated to helping all of us fly high together. Were team players, day-brighteners, and go-getters: and we know...


  • Fairfield, United States Wawa, Inc. Full time

    Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and...


  • Fairfield, United States Wawa, Inc. Full time

    Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and...


  • Fairfield, NJ, United States Wawa Full time

    As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are...


  • Fairfield, OH, United States Wawa Full time

    Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we...


  • Fairfield, OH, United States Wawa Full time

    Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we...