The Manor Bar

**General Information**:

- Country/Region- United States of America- Province/City- Montecito, CA- Location- Rosewood Miramar Beach- Department- Food & Beverage - Services- Job Type- Full-time PermanentWe believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, A Rosewood Hotel, is looking for a Bartender. The Bartender is responsible for the overall guest dining experience within the restaurant outlet, including, but not limited to, making and serving alcoholic/non-alcoholic beverages and food orders to guests according to hotel specifications courteously and efficiently. The bartender prepares specific drink items tableside. The bartender collects payments. The bartender assists in the maintenance of the restaurant area and equipment.

**Essential Duties and Responsibilities**:

- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and the restaurant's dress code.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
- Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
- Maintain complete knowledge of VIPs as determined by Hotel & Club Members.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintain complete knowledge of P.O.S. and manual systems.
- Complete opening side duties as assigned:

- Check the quality and amount of all restaurant stock and supplies using a checklist.
- Fold napkins.
- Requisition of all necessary supplies and transport from storeroom to restaurant.
- Set tables according to service standards
- Set up all bar condiments and beverages according to service standards.
- Ensure a sufficient supply of all bar ware for service.
- Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.
- Set upside station with supplies and equipment.
- Set up and check all equipment needed for bar service
- Follow up on special arrangements to ensure compliance with such.
- Communicate any meal requirements and special requests to the kitchen.
- Check storage areas for proper supplies, organization, and cleanliness.
- Open and serve wine/champagne bottles in accordance with departmental standards.
- Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
- Anticipate guests' needs, respond promptly, and acknowledge all guests, no matter how busy or what time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Handle guest complaints following the six-step procedure and ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
- Adhere to payment, cash handling and credit policies/procedures.
- Collect and report tips at the end of the assigned shift.
- Complete closing side duties:

- Properly store all reusable goods.
- Break down all goods as specified in departmental standards.
- Clean all equipment as assigned in the side duties.
- Restock items for the next service.
- Marry and stock all condiments.
- Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
- All other duties as required.

**Confidentiality**: While working for the company, you will have access to various confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates unless otherwise stated.**General Skills**: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.