Counter Sales Representative

4 weeks ago

Elgin, United States Parker's Building Supply Full time

Founded in 1930, Parker's provides specialty building products to professional builders and do-it-yourselfers and operates 18 locations in Texas, four locations in Southern California, five locations in North Carolina and one in Virginia.

US LBM pro vides a wide range of building materials to cons tru ction pro fessionals, combining the advantages of our national scale with the excellent service levels, expertise, entre pre neurial culture and customer relationships of our local brands.

As a people-first company, passionate ab out continuous im pro vement, US LBM is pro ud to pro vide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while gro win g pro fessionally and pre paring for the challenges of tomorrow.

**Position Overview**

The Cou nt e r Sales Re pre sentative is responsible for assisting customers and contractors with the sales pro cess by taking orders over the cou nt e r, answering questions, and receiving payment for customer orders. This position typically works in a retail environment.

**Pay Rate**: $12.00 per hour

**Essential Job Duties
- Greet and int eract in a positive manner with customers. Assists with questions regarding merchandise, location of merchandise in store, pricing, and pro motions.
- Pro cess customer sales through use of cash register. Receive payment by cash, check, credit cards, vouchers, or automatic debits and pro cesses according to company standard pro cedures.
- Pro vide initial response to customer inquiries regarding pro d uc t selection, placement of orders, requests for prices and quotations, compla int s and scheduling of del i v e r ies and ins tallations, and pro viding customer follow-ups.
- Facilitate pro d uc t selection of scheduled and walk-in showroom customers, using pro per forms to assure consistent records of selections.
- Purchase special pro d uc t s and obtain information on pricing specifications, uses, and availability.
- Attend assigned training and meetings as required to increase k no wledge of entire pro d uc t offering.
- Create accurate and complete invoices, work orders, and sales tickets. Code and input customer orders, pricing information, and additional data int o the computer system.
- Issue refunds or credits to customers with manager ap pro val when necessary.
- Bag, box, or wrap merchandise; pre pare packages as necessary.
- Correctly ma int ain all cash levels at the registers, compute and record totals of transactions.
- Responsible for appearance of the showroom, the physical int egrity and pride of the showroom. Ma int ain store environment including doo r s, floors, win do w s, ceilings, restrooms, and workstations. C lea n and dust pro d uc t s, displays, and face of the pro d uc t s.
- Ma int ain stock levels on the sales floor and in the stockroom.
- Assist with physical inventory.
- Other duties as assigned by location management.

**K no wledge, Skills & Abilities
- Minimum education required - High School Diploma or GED equivalent.
- Minimal experience required - building material k no wledge and sales experience a plus.
- Special skills required - Commitment to pro viding excellent customer service, strong oral and written communication skills. Ma int enance of pro fessional demea no r. Must be detail-oriented and highly observant. Must be able to multi-task. Must possess good mathematic skills. Able to use a calculator and computers.
- Good int erpersonal and customer relations skills, vendor k no wledge, ability to read, write, and perform basic mathematical calculations, and excellent oral and written communication skills.
- Ability to read and understand bluepr int s.
- Should be familiar with computer, pr int er, telephone, copy machine, fax machine, engineer's scale/ruler, mechanical tools, inventory, and inventory control.
- Must be able to drive and walk through out yar d s, plants, and offices, computer literate with Microsoft Office pro d uc t s and Trend system.
- Ability to work Saturday and evening schedules as required.
- Physical demands include standing regularly, walk, use hands and arms to finger, handle, feel, carry, or reach. Occasionally required to sit; climb or balance or stoop; kneel, crouch, or crawl. Regularly lifting up to 25 lbs., frequently lifting up to 50 lbs., and occasionally lifting up to 100 lbs.

Parker's Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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