Medical Office Call Center Rep

4 weeks ago

Santa Monica, United States Pacific Neuroscience Institute Full time

Answer questions concerning Appointments/Refills.
- Communicate with all other Offices/Providers/Pharmacies that have questions or concerns. Process prescription refills for patient and pharmacies as received via electronic medical record system, phone or fax.
- Help maintain Rx refill/scheduling Work Queues.
- Verify medication requests for pertinent information needed or missing.
- Complaints are researched and responded to the same day if possible.
- Schedule appointments when calls received from the patient or physician’s office.
- Attend meetings as required.

Required:
2 years Work experience required in healthcare, preferably in a medical office or clinic setting

JOB SPECIFIC KNOWLEDGE, SKILLS and ABILITIES
- Knowledge of business office procedures.
- Supports and promotes new or evolving procedures and routines. Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing health care environment.
- Knowledge of grammar, spelling, and punctuation to type patient information.
- Customer service skills. Anticipates and takes personal responsibility for customer satisfaction. Ability to listen, understand and support the needs of others in a sensitive manner.
- Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
- Ability to speak clearly and concisely. Proven skills in communicating with staff, customers and management.
- Ability to read, understand, and follow verbal and written instruction. Demonstrates flexibility in meeting unexpected work fluctuations.
- Ability to sort and file materials correctly by alphabetic or numeric systems.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

Ability to Relocate:

- Santa Monica, CA 90404: Relocate before starting work (required)

Work Location: In person

  • Medical Sales Rep

    1 week ago

    Santa Monica, United States Medline Industries Inc Full time

    **Primary Location** US-CA-Santa Monica Medline Industries is looking to hire for our Physician Office Sales Team and has an immediate opening for an Outside Sales Representative. Our customers are in the Community Health Centers, Pediatrics, Women's Health, Cancer Centers, Urgent Care, General Practices and other relevant segments. **Why Medline?** -...

  • Medical Sales Rep

    2 weeks ago

    Santa Monica, United States Medline Full time

    Medline Industries is looking to hire for our Physician Office Sales Team and has an immediate opening for an Outside Sales Representative. Our customers are in the Community Health Centers, Pediatrics, Women's Health, Cancer Centers, Urgent Care, General Practices and other relevant segments. Why Medline? 53+years of consecutive growth 550,000+products and...

  • Medical Sales Rep

    2 weeks ago

    Santa Monica, United States Medline Industries Full time

    Medline Industries is looking to hire for our Physician Office Sales Team and has an immediate opening for an Outside Sales Representative. Our customers are in the Community Health Centers, Pediatrics, Women's Health, Cancer Centers, Urgent Care, General Practices and other relevant segments. Why Medline? 53+ years of consecutive growth 550,000+ products...

  • Medical Sales Rep

    2 weeks ago

    Santa Monica, United States Medline Industries Full time

    Medline Industries is looking to hire for our Physician Office Sales Team and has an immediate opening for an Outside Sales Representative. Our customers are in the Community Health Centers, Pediatrics, Women's Health, Cancer Centers, Urgent Care, General Practices and other relevant segments. Why Medline? 53+ years of consecutive growth 550,000+ products...

  • Medical Sales Rep

    2 weeks ago

    Santa Monica, United States Medline Full time

    Medline Industries is looking to hire for our Physician Office Sales Team and has an immediate opening for an Outside Sales Representative. Our customers are in the Community Health Centers, Pediatrics, Women's Health, Cancer Centers, Urgent Care, General Practices and other relevant segments. Why Medline? 53+years of consecutive growth 550,000+products and...

  • Call Center Rep

    3 weeks ago

    Santa Maria, United States Dignity Health Full time

    **Overview** Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    3 weeks ago

    Santa Maria, United States Common Spirit Full time

    Overview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    2 weeks ago

    Santa Maria, United States Common Spirit Full time

    Overview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    2 weeks ago

    Santa Maria, United States Dignity Health Full time

    **Overview** Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    2 days ago

    Santa Maria, United States Pacific Central Coast Health Center Full time

    **Overview** Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part...

  • Call Center Rep

    2 weeks ago

    Santa Maria, United States Dignity Health Full time

    Overview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    3 weeks ago

    SANTA MARIA, United States CommonSpirit Health Full time

    Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity...

  • Call Center Rep

    3 weeks ago

    Santa Maria, United States CommonSpirit Health Full time

    Overview: Dignity Healths Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    2 weeks ago

    SANTA MARIA, United States CommonSpirit Health Full time

    Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity...

  • Call Center Rep

    2 weeks ago

    Santa Maria, United States CommonSpirit Health Full time

    Overview: Dignity Healths Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Representative

    1 month ago

    Santa Rosa, United States Providence Health & Services Full time

    Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems;...

  • Call Center Representative

    2 weeks ago

    Santa Rosa, United States Providence Health & Services Full time

    Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems;...

  • Medical Office Rep Ii

    3 days ago

    Santa Cruz, United States Dignity Health Medical Group Full time

    **Overview** Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...

  • Medical Office Rep Ii

    2 weeks ago

    Santa Cruz, United States Dignity Health Medical Group Full time

    **Overview** Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today...

  • Medical Office Rep Ii

    6 days ago

    Santa Cruz, United States Dignity Health Medical Group Full time

    **Overview** Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today...