Activities Representative
4 days ago
***
Assists the Activities Coordinator in providing King's Creek owners and guests with a first class planned Activities Program, local attraction information and answer all questions by guests in a timely and friendly manner. This position requires flexibility, creativity, and the ability to effectively work in small and large groups.
**RESPONSIBLITIES**
- Conduct assigned activities for guests of the Resort to include recreational activities, classes, and special events.
- Assist and provide supervision for children of guests during sales presentations while abiding by department policies and procedures.
- Assist and monitor the safety of unaccompanied minors; maintain accurate contact information of parent, guardian and Sales Representative and contact when needed.
- Enthusiastically promote programs and activities of the Resort and serve as a role model in attendance and interaction at the events.
- Consistently display a positive attitude, cheerful spirit, and high energy level in all duties and interactions with guests and staff.
- Monitor local activities in the surrounding area as it develops and changes and keep staff in other departments informed.
- Prepare and collect/break down materials and/or equipment for various activities and events.
- Assist and provide input in the design and implementation of new daily, weekly, and monthly activities to encourage socialization, relaxation, and recreation.
- Assist Activities Coordinator with department logistics; make phone calls, advertise, manage inventory, train and motivate employees.
- Develop, maintain, and demonstrate positive working relationships with all staff.
- Maintain knowledge of content of activities calendar distributed to owners and guests and answer questions about activities offered.
- Maintain daily activity logs; when required, check guests in/out.
- Observe participants to gauge their enjoyment and obtain their feedback to improve activities.
- Follow all established policies and procedures.
- Attend all departmental meetings.
- Attend all training/development sessions offered by King’s Creek.
- Perform additional or different duties, from those set forth above, to address business needs and changing business practices as directed by the supervisor.
**REQUIRED KNOWLEDGE, SKILLS AND QUALIFICATIONS**
- High School Diploma or GED required.
- Experience in leading or conducting recreation activities, classes, and special events or customer services related work experience with an emphasis in recreation/activities programs is required.
- Background in hospitality industry preferred.
- First-Aid and CPR training required.
- Knowledge of timesharing operations.
- Knowledge of vacation ownership and its exchange companies.
- Knowledge of recreation/activities programming.
- Ability to conduct and obtain resources for a variety of classes including arts and crafts
classes on a regular basis.
- Ability to facilitate small and large group activities.
- Ability to be flexible and creative with high energy level.
- Ability to present an outgoing personality.
- Ability to exhibit excellent guest relations skills.
- Ability to deal effectively with conflict and manage difficult guest relation situations.
- Ability to assist and support others using tact, patience and courtesy.
- Ability to multi-task and effectively perform duties.
- Ability to accept new and changing responsibilities.
- Ability to communicate effectively, both verbally and in writing.
- Ability to establish and maintain effective working relationships with peers, employees, and management.
**OPTIONAL SKILLS A PLUS**
- Knowledge of Spinnaker Resorts
**WORKING CONDITIONS AND ENVIRONMENT**
**Physical Demands**:
Primary functions require sufficient physical ability and mobility to work in an active environment; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 40 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Specific vision abilities usually required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus.
**Working Conditions**:
Fulltime position (8.5-hour day with minimum 30-minute break)
Occasional overtime may be required based on business demands and inclement weather.
Varied work schedules to include **evening, holiday, and weekend hours**.
**Vacation**:
Vacation is unavailable during peak times:
Memorial Day through Labor Day,
Thanksgiving weekend (Thanksgiving Day-Sunday) and December 23rd-New Year’s Day
**Environment**:
The noise level in the work environment is usually moderate. Work is performed both indoors and outside, depending on the season and activity.
Pay: From $16.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k) matching
- Dental insurance
- Employee d
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