Busser

4 weeks ago

Phoenix, United States JDM Golf LLC Full time

**Join our Team at the Grand Opening of the New Adobe Clubhouse at the Arizona Biltmore Golf Club**

We are gearing up for our grand opening (with training starting the second week of April and an estimated opening date in early May) and looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

**Job Summary**:
Under general supervision, the **Busser** helps maintain a smooth workflow between the kitchen and the tables. The goal is to partner with the Server to make service faster and better and to help enhance the Adobe Clubhouse food and beverage quality and reputation.

JDM Golf Teammates will role model the core values and behaviors by:

- Cultivating a positive work environment.
- Being efficient with time at work.
- Communicating effectively with management, co-workers, and guests.
- Being flexible.
- Maintaining integrity in all conversations and actions.
- Consistently reporting to work on time prepared to perform duties of position.
- Following internal procedures and external regulations; and reporting issues to management.

**Duties and Responsibilities**

The duties and responsibilities listed below are essential to the employee’s position.

**Operational**
- Set up tables with appropriate utensils napkins, condiments, etc. before guests are seated.
- Provide friendly and attentive service to guests answering questions or notifying the Server or management with any concerns guests may have.
- During meal service, provide attentive service to assigned table(s) removing used dishes, filling water, etc.
- Clean tables including removing used dishes, glasses, and utensils from tables after guess have finished their meals.
- Sweeping under the tables as well as the general restaurant areas.
- Wipe down tables and chairs to maintain cleanliness and presentation standards.
- Restock items such as napkins, condiments, etc., as needed throughout shift.
- Provide assistance to Server by bringing them additional items they may need for their tables.
- Assist Server as needed with food delivery, especially with large parties and during peak periods.

**Other**
- May be scheduled to assist in setting up banquet tables, service food, or other tasks related to events.
- Participates in pre-shift meetings, taste tests, and training.
- Conform with all safety standards and use of all appropriate safety equipment.
- Follow good personal hygiene guidelines.
- Performs other duties, as assigned.

**Qualifications**:
**Education and Experience Required**
- High school diploma or general education degree (GED)
- Previous restaurant experience desired.

**Skills and Abilities**
- Outstanding coordination and multi-tasking abilities.
- Possess strong interpersonal skills to deliver exceptional service should be friendly, approachable, and attentive.
- Strong attention to detail and time management skills.
- Strong teamwork and collaboration: Ability to collaborate with kitchen staff, servers, and other restaurant staff.
- Strong communication skills including effective listening.
- Highly organized to manage multiple tables.
- Flexible and adaptable to changes in workflow, menu items, staff, etc.
- Ability to remain calm during peak hours or challenging guests or members.
- Demonstrated working knowledge of food handling regulations.

**Computer Skills**

Required:

- Ability to use employee self-service on company’s human resources/payroll database

**Certificates, Licenses, Registrations**:
Required: Position may utilize golf carts; thus, must have a valid driver’s license.

Unexpired Arizona food and liquor certifications. Must meet age requirements to handle and serve alcoholic beverages. Note: If individual is under 19 years old, individual does not need liquor certification and will not serve alcohol.

**Other**:
**Regular attendance is required. Additional hours including weekends may be required on a regular basis to fulfill duties of position. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.**:
**Physical Demands**:
**Work Environment**

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment.

Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate.

Schedules vary and may include weekends, holidays, etc. as determined by business needs.

**OSHA Category**:
**Category I**: Position engages in activities that with a high risk of coming into direct

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