Intake Clerk

**Position Title**: Part Time Intake Clerk - Portage Township

**Salary Range**: Hourly. Dependent upon experience and qualifications.

**Hours**: Part Time. Office hours are 8 am - 4:30 pm Monday-Thursday and 8 am - 12:00 pm on Fridays. Actual hours assigned to be determined at the time of hire.

**Purpose**: Portage Township serves nearly 100,000 residents in and around the city of South Bend. While the responsibilities of the township include some land management and providing fire protection services, the primary role of Portage Township is to provide emergency assistance to individuals and families in need who qualify based on township and Indiana state assistance standards. The Intake Clerk reports to the Deputy Trustee.

**Primary Responsibilities**
- Assist residents with Township Assistance Application completion and process
- Collect information, documentation, and items as required by the Township Assistance Application
- Provide customer service, manage front desk, and answer phone queries
- Make referrals to other social services agencies
- Assist the Deputy Trustee and/or Trustee with data collection, reporting, and other practices to ensure efficient township operations
- Occasionally represent Township and/or Trustee in community events or meetings
- Assist Deputy Trustee and/or Trustee with other administrative tasks in accordance with the needs of the Township
- Other office related duties as required to ensure a healthy and positive working environment

**Qualifications & Skillsets**
- Experience in government and/or the social services sector is ideal, but not required.
- Comfortable interacting with the public in a friendly, professional, and courteous manner.
- Possess good communication skills and have the ability to work well as a team and as well as independently
- Must be proficient with basic computer software and office equipment
- Fluent in Spanish is a plus

**Job Type**: Part-time

Pay: $16.00 - $22.00 per hour

**Experience**:

- Customer service: 1 year (preferred)
- Computer skills: 5 years (preferred)

**Language**:

- spani (preferred)

Ability to Commute:

- South Bend, IN 46601 (required)

Ability to Relocate:

- South Bend, IN 46601: Relocate before starting work (required)

Work Location: In person