Automotive Service Advisor/writer

2 weeks ago

Lompoc, United States RocketTown Automotive Group Full time

Automotive Service Advisor

**Duties**:

- Assist customers with their service needs
- Work with the mechanics and technicians to complete jobs in a timely manner
- Ensure efficient workflow and timely completion of repairs and services
- Provide exceptional customer service and address customer concerns or complaints
- Schedule appointments and allocate resources effectively
- Maintain accurate records of repairs, services, and customer interactions
- Stay up-to-date with industry trends and advancements in automotive technology

**Experience**:

- Previous experience in automotive service is desired or a related field
- Strong knowledge of automotive repairs, maintenance, and diagnostic procedures
- Excellent leadership and communication skills
- Ability to prioritize tasks and manage multiple projects simultaneously
- Proficient in using computer software for scheduling, inventory management, and record keeping

We offer competitive compensation, including a base salary plus performance-based bonuses. Additionally, we provide a comprehensive benefits package that includes medical insurance, retirement plans, paid time off, and opportunities for career advancement.

Pay: $48,782.75 - $84,405.03 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Day range:

- Rotating weekends

Shift:

- 8 hour shift

License/Certification:

- Driver's License (required)

Work Location: In person

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