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Deli Clerk

4 months ago


Highland Falls, United States MyTown Marketplace - Highland Falls Full time

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Full Job Description

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You'll work with a team of associates and assist the Department Manager to ensure customer service and department quality, variety and appearance are at the highest level.

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**Duties and Responsibilities**:
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'¢Greet and assist customers with locating and selecting products.

'¢Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.

'¢Slice, cut, prepare, weigh and package products according to established standards and quality goals.

'¢Preparing multiple orders simultaneously while maintaining customer service and quality standards.

'¢Supporting and Assist Service Counter.

'¢Adhere to highest product quality standards to support our department strategy.

'¢Achieve productivity standards as outlined in Management Planning.

'¢Develop product knowledge in various areas of the department.

'¢Perform all assigned cleaning functions in accordance with company policy.

'¢Assist in training other associates and perform other functions as assigned.

'¢Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements.

'¢Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.

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**Qualifications**:
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'¢Deli, restaurant or food service experience helpful but not required.

'¢Effective communication, customer service, and selling skills.

'¢Effective interpersonal skills and desire to work in a team environment.

'¢Ability and willingness to learn multiple tasks and technical requirements of the job.

'¢Ability to multitask and prioritize in a fast paced environment.

'¢ Ability to work a flexible schedule including nights, weekends, and holidays as needed.

'¢Must meet minimum age requirements.

'¢Must be bilingual. Fluency in both English and Spanish is required

'¢Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

'¢Pre-requisite upon hiring would be Deli Service Case Associate training.

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**Physical Requirements**:
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'¢Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.

'¢Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.

'¢Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.

'¢Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.

'¢Meet volume activity standards established for the department.

'¢Ability to climb a ladder to retrieve items from overhead racking and storage areas.

'¢Frequent bending, reaching, grasping, and lifting produce items at or above waist level.

'¢Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.

'¢Handle a variety of substances associated with cleaning materials, packaging materials, and food products.

'¢Tolerate working in hot/cold temperatures for up to 20 minutes at a time.