Claim Team Manager

1 week ago


Spartanburg, United States State Farm Mutual Automobile Insurance Company Full time

Spartanburg, South Carolina
- Claims and Investigation
- Regular Full Time
- 37306

**Job Description**:
**Overview**
Build your career at one of the top companies for professional growth in the U.S. Khakis optional

At State Farm we invest in our employees by providing a competitive Total Rewards package:
Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

- An annual bonus based on individual and enterprise performance
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you
- Industry leading Tuition Assistance Programs
- Wellness and mental health programs
- Discounts from hundreds of retailers through our Perks at Work program

And more

This position is located in Spartanburg SC and responsible for leading a team who services these zip codes:
29349 29335 29360 29323 29330 29346 29375 29644 29365 29322 29351 29388 29645 29653 29356 29374 29384 29385 29692 29325 29329 29368 29370 29178 29324 29364 29369 29372 29316 29320 29377 29379 29353 29376 29378 29702 29341 29717 29321 29332 29340 29742 29743 29334

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good

**Responsibilities**

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

- First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
- Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
- Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
- Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
- Promoting development of employees within an inclusive environment

**Qualifications**
- Prior leadership experience
- Effective written and verbal communication skills
- Demonstrated leadership behaviors:

- Promote and maintain a relentless focus on the customer when making decisions
- Candidly assess our environment and tackle challenges head-on
- Inspire and energize people to understand and achieve common goals
- Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- Experience with Xactimate, XactContents
- A valid driver's license is required

Claims operations and/or call center experience preferred.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits, locations, and the hiring process



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