Automotive Sprinter Technician

6 days ago

Kalamazoo, United States LaFontaine Mercedes-Benz Kalamazoo Full time

**AUTOMOTIVE SPRINTER SERVICE TECHNICIAN**

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, Warranty Book Time x 1.5 and so much more? If so, this opportunity is for you We welcome Technicians, Trainees and Apprentices

**The Position**:Performs vehicle repair and maintenance work as assigned on Mercedes - Benz Sprinter Vehicles in accordance with dealer and factory standards.

**THE PERKS**:

- Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
- Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
- Technician Longevity Bonus Program
- Warranty Book Time x 1.5
- Monthly Technician Hours Turned Contest
- Employee Referral Program
- Employee Discounts on Sales and Service
- Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
- Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
- 401(k) and Employer Match
- Holiday Savings Program with Employer Match
- Paid Time Off
- Holiday Pay

**_Skills, Qualifications, and Expectations:_**
- Devote himself/herself to ensuring satisfaction to customers.
- Determine management, production, and quality requirements by asking questions and listening.
- Follow lawful directions from supervisors.
- Understand and follow work rules and procedures.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Work evening, weekend and holiday work hours as required.

**_Education and Experience:_**
- Ability to read and comprehend instructions and information.
- Professional personal appearance.
- Excellent communication skills.
- Ability to meet company's production and quality standards.
- Michigan Mechanic Certification

**_Essential Duties & Responsibilities:_**
- Receive repair orders from dispatcher and take to stall area.
- Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
- Diagnose cause of any malfunction and perform repair as authorized.
- Communicate with the Parts Department to obtain needed parts.
- Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
- Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
- Document work performed.
- Road-test vehicles to ensure repair has addressed the customer complaint.
- Quality check work performed.
- Attend training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ vehicles are kept clean.
- Administer safety and housekeeping policies and procedures.
- Understand and follow federal, state, and local regulations, governing service repair work.

**_Physical Requirements: _**
- The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
- The employee is occasionally required to walk, sit, and talk or hear.
- The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

**THE COMPANY**:
**_Our Mission:_** To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

**_Our Core Values:_** Accountability_, _Responsibility_, _Respect_, _Communication_, _Teamwork_, _Passion.
- LaFontaine Automotive Group is an equal opportunity employer._

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