Food & Beverage Supervisor

3 weeks ago


Tempe, United States Omni Hotels & Resorts Full time

**Location**:
**Omni Tempe Hotel at ASU**

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special

**Job Description**:
**Responsibilities**:

- Supervise the daily operations of the pool bar, ensuring high standards of service and guest satisfaction.
- Provide support to other food and beverage outlets within the hotel, including the main restaurant, lobby bar, and coffee shop.
- Train and manage food and beverage staff, ensuring compliance with hotel standards and health regulations.
- Coordinate with the kitchen and bar staff to ensure timely service and quality of food and drinks.
- Manage inventory and order supplies to maintain adequate stock levels.
- Handle guest complaints and resolve issues to maintain a positive dining experience.
- Implement promotional events and activities to enhance guest engagement and revenue.
- Ensure cleanliness and maintenance of all food and beverage service areas.
- Prepare reports on staff performance, customer feedback, and sales targets for hotel management.
- Enforce safety and sanitation regulations within the food and beverage department.

Qualifications:

- Proven experience in food and beverage management, preferably in a hotel setting.
- Strong leadership skills and the ability to manage diverse teams.
- Excellent communication and interpersonal skills.
- Knowledge of inventory management and cost control.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving skills and the ability to handle challenging situations.
- Certification in food safety and handling is preferred.
- This position is a full-time, on-site position with no work from home flexibility.
- Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: _EEOC is the Law Poster_ and the following link is the _OFCCP's Pay Transparency Nondiscrimination policy statement_



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