Client Success Associate
4 weeks ago
**Diamond Executives **is looking for a full-time ambitious and confident Entry Level Client Success Representative to join our team. We are a local business focused on customer enrollment on behalf of our clients in the telecommunications field.
**Responsibilities As A Client Success Associate**:
- Meet and engage directly with customers to provide information about our clients products and services, along with any deals or sales promotions,
- Assist costumes in the enrollment process, this includes taking orders, obtaining confidential customer information and following up to confirm installment
- Attract potential new customers by answering product questions and exceeding customer needs to assure customer satisfaction
- Maintain a high level of professionalism and develop a positive rapport with each and every customer
- Work with our Client Support, Sales, and Management staff to stay updated on the latest and greatest products, services, and sales promotions our clients have to offer
- Contribute feedback and ideas to Management in order to improve procedures, increase client satisfaction, and enhance sales margins
- Go the extra mile to engage customers and develop long-lasting relationships to increase customer retainment
**Our Client Success Associate Position Is For You If **
- You have a college degree or are in the pursuit of one currently
- You have previously worked as a Client Support Representative or Sales Associate
- You are comfortable frequently engaging with new people and growing your network
- You have superb communication skills and a knack for leadership
- You have strong moral principles, integrity, and reliability
- You are driven, solution-oriented, and have a passion for delivering exemplary customer service
- You are an exceptional listener and a patient problem solver
- You thrive in a fast-paced team-oriented environment
Pay: $700.00 - $1,200.00 per week
**Benefits**:
- Paid training
- Professional development assistance
Compensation package:
- Bonus opportunities
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Anaheim, CA: Relocate before starting work (required)
Work Location: In person
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