Ink Technical Service Representative
2 weeks ago
Job Overview:
The **Ink Technical Service Rep** role provides specialized ink technical assistance to our valued customers in Chicago, IL, and surrounding areas. In this role, you'll be pivotal in identifying and addressing the technical and continuous improvement needs of our assigned customers, ensuring the seamless delivery of our products and services.
- Responsibilities:
Leads and participates in process improvement initiatives with customers and Sun employees. This requires dedication of significant time, as well as Sun Chemical resources to support the customer through major operational improvement projects including press throughput, decreased color down time, inventory, and work-off management, print quality improvement. Will participate regularly with the end use customer as our customer arranges, to provide expertise for successful graphic campaign changes and launches, and to provide expertise in job planning.
- Supplies training needs to customer employee base, especially where it pertains to the performance of ink blending, inventory, work off, and other basic functions of ink blending in-house.
- Submits, and follows up on regional color match lab requests.
- Provides emergency backfill support for our products in case of sudden loss of customer supplied blending.
**Requirements**:
- 5-10 years of ink industry experience
- Industry laboratory and press equipment
- Ability to manage multiple complex projects.
- High level of pressroom and printing process knowledge
We offer competitive pay, a comprehensive benefits package including health insurance, a 401k retirement savings plan with company match, paid time off, and opportunities for career growth. If you are passionate about technology and enjoy helping others solve technical problems, we would love to hear from you.
**EQUAL EMPLOYMENT OPPORTUNITY**
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Chicago, IL: Relocate before starting work (required)
Work Location: On the road
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